Find & Apply For Contact Tracer Jobs in Bel Air, Maryland

Posting Category Part-Time Staff Starting Hourly Rate Range $16.23 -$20.85 Faculty Position (if applicable) About Harford Community College Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website . Affirmative Action and Equal Employment Opportunity Statement Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and

ADA/ADAA

employer, including disability and protected veteran status.

Benefits Benefits include:

Eligible to earn paid Sick and Safe leave. Required participation in Maryland State Retirement Pension. Eligible to participate in two optional retirement plans (403b & 457b). Job Description HCC is seeking a customer service-oriented individual to provide support in the College's Test Center. Duties include, but are not limited to, daily preparation of Testing Center front desk; checking in examinees; administering and proctoring computerized and paper tests; maintaining test security; answering email, phone and in-person inquiries; data entry and information retrieval from student information system; maintaining files and records; helping in troubleshooting computer-based testing; assisting in scheduling testing with accommodations; and providing support during peak enrollment periods. The Testing Assistant may not be a student at any institution that offers

ACCUPLACER

tests, including Harford Community College, as it creates a conflict of interest and prevents completion of some job duties. Applicants selected for interview are required to take a brief test of Microsoft Office programs and Internet proficiency. As a condition of employment, this position requires participation in a Maryland State Retirement System plan. Required Education High school diploma or GED equivalent. Required Experience A minimum of one year of experience providing customer service and support to individuals with varying levels of ability, understanding, and service needs is required. Required Knowledge, Skills, & Abilities Proficiency in Microsoft Office Suite (Word, Outlook, Teams, and Excel). Strong time management and organizational skills. Excellent attention to detail. Ability to thrive in a fast-paced, customer-focused environment. Ability to work independently and collaborate effectively across diverse teams. Strong interpersonal skills with a positive, professional, and customer-focused approach. Preferred Qualifications Experience working in educational institution, test proctoring, providing testing with accommodations are preferred. Bilingual (English/Spanish) preferred. Hours per Week 20 General Weekly Work Schedule Assigned work hours will be up to 20 hours per week scheduled Monday to Thursday, between 8 a.m. and 5 p.m.; Friday between 8 a.m. and 4:30 p.m.; and occasional weekend-Saturday and evening hours, especially during peak enrollment and testing periods. Hours may be reduced in between terms. Final work schedule will be determined by the supervisor. Posting Detail Information Posting Number 2026-036PTS Number of Vacancies 1 Open Date Close Date 08/11/2026 Open Until Filled No