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Full Job Description Description:

Summary/Position Objectives:

Under the direction of the Manager, this position is responsible for coordinating and delivering prevention and wellness education activities to Maryland Medicaid recipients. The Prevention and Wellness Program is specifically designed to promote the importance and benefits of accessing timely preventive and well care through targeted member/provider education and outreach initiatives. About Maryland Care Management, Inc. (MCMI) Maryland Care Management, Inc. (MCMI) manages Maryland Physician Care's (MPC) statewide provider network of hospitals and physicians. Maryland Physicians Care has been providing services to the HealthChoice Medicaid populations since 1996, and we are proud of our footprint in the community. With over 230,000 members, MPC consistently has been one of MD's largest Medicaid-managed care organizations. Why join us? MCMI recognizes the importance of flexibility and offers multiple work arrangements. Along with competitive pay, we offer excellent benefits (medical, dental, and vision plans, 100% employer Term Life Insurance, Short and Long-Term Disability, 401k Employer Match up to 4%) as well as 20 days of PTO, and tuition assistance/professional development plans. Your future colleagues at MCMI are welcoming, friendly, and eager to help each other succeed. We are committed to Diversity, Equity, and Inclusion, providing organization-wide social opportunities, and constantly improving our ongoing efforts to positively impact our members' lives.

What You'll Do:

Conducts outreach to Medicaid recipients and network providers to remind and promote utilization of preventive services. Finds and/or creates preventive and educational opportunities and events through research and collaboration with interdepartmental, local, state, and federal entities to build an ongoing calendar of events serving members and providers. This includes determining appropriate activities to attend to provide health education based on P&W Work Plan goals. Targets phone calls to Medicaid recipients without recent visits with a healthcare practitioner. Identifies barriers to accessing healthcare services and takes appropriate action to address such obstacles (i.e., appointment scheduling, coordination of transportation services) by making referrals to Care Management. Educates Medicaid recipients on the importance of preventive healthcare through virtual, telephonic, and onsite health education presentations, informational tables, health fairs, community baby showers, and other venues as needed. Supports quality initiatives and regulatory, contractual, and/or accreditation requirements including but not limited to NCQA, EQRO, and HEDIS. Maintains and updates a resource library of educational programs/resources and develops materials/tools for specific sponsored programs, events, and Community Advisory Board meetings. Tracks and reports on outreach and educational activities and monitors outcomes of educational presentations through surveys every month and as needed by supervisor. Assists with coordinating the production of the quarterly member and provider newsletters and assists with writing and reviewing articles as applicable.

Secondary Functions:

Must work in a manner that is not disruptive to peers, supervisors, and/or subordinates. Must be available and willing to work and travel throughout MD, which includes some evenings and weekends.

Requirements:

Knowledge, Skills, and Abilities:

Background in managed care, case management, or population health. Effective communication skills, public speaking skills, and influencing skills that can be applied to a broad internal/external audience. Ability to successfully utilize Microsoft Office suite. Strong problem-solving, organizational, and time management skills. Must have own reliable transportation with appropriate insurance and willingness to do statewide travel.

Education and Work Experience:

Associate or bachelor's degree in a health-related field preferred. Must have a valid driver's license. Demonstrated experience in a managed care environment with a minimum of one year of recent experience with health education, outreach, or working with local health departments, agencies, and/or organizations in underserved communities. Experience with public speaking, creative writing, and graphic arts is preferred .

EEOC Statement:

Following applicable federal, state, and local laws, MCMI prohibits discrimination in employment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other characteristic protected by law. This commitment extends to all aspects of employment, including hiring, promotion, compensation, benefits, training, social and recreational programs, and all other conditions and privileges of employment. As a healthcare organization, we recognize the vital importance of inclusivity in delivering quality care to our patients. We strive to foster an environment where individuals of all backgrounds feel respected, valued, and supported. We aim to better comprehend the unique needs of our patients and provide healthcare services that are culturally competent and sensitive. We encourage candidates from all backgrounds to apply and join us in our mission to provide compassionate and inclusive healthcare. 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Prevention and Wellness Coordinator