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Job Summary:

A WIC Peer Counselor is a paraprofessional support person who gives basic breastfeeding information and encouragement to pregnant and breastfeeding participants.

Duties & Responsibilities:

Counsels WIC pregnant and breastfeeding mothers at the WIC clinic or by telephone contact at scheduled intervals. Provide and document breastfeeding contacts according to policy. Promote breastfeeding with pregnant women and gives basic breastfeeding information and support to new mothers, including benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding. Help mothers prevent and handle common breastfeeding concerns. Refer moms to the statewide breastfeeding hotline who are having breastfeeding problems outside usual working hours. Refer mothers, according to the clinic established protocols to the WIC Nutritionists or Breastfeeding Coordinator, lactation consultants, the mother's physician or nurse, public heath programs in the community or social service agencies. Attends and assists with prenatal classes and breastfeeding support groups. Network with local hospitals, physician offices and other community organizations which support breastfeeding to establish a county wide breastfeeding referral resource. Provide and document appropriate and required referrals to clients. Schedule WIC appointments per set guidelines. Attend regular training sessions and updates as directed. Reads assigned books and materials on breastfeeding provided by the supervisor. Demonstrate use of breast pump to clients. Help maintain inventory of breast pumps at assigned clinic and clean and sanitize the equipment. Promote and contribute to organizational and programmatic goals of MFHS.

Qualifications/Requirements/Experience:

High School Diploma or G.E.D. required. Bilingual (English/Spanish) preferred. Must be a current or former WIC participant who has breastfed at least one baby Ability to perform operations with units involved in measuring and weighing. Basic math skills such as adding, subtraction, division and reducing fractions Knowledge of customer service and client-centered service delivery. Relate to others on a regular basis requiring excellent interpersonal relationship skills. Ability to work as an integral part of a team.

MFHS offers employees:

Excellent employee and family medical, dental, and vision Insurance 11 paid holidays Generous paid time off o Earn 2 weeks to start, 3 weeks after 2 years, and 4 weeks after 4 years! o 4 personal days o Earn sick time beginning your first day 100% 401k Company Match (up to 6% of compensation)

FSA/DCFSA MFHS

Paid Life and Disability Insurance Employee Assistance Programs Supplemental Benefits Family friendly schedules - no holidays, evenings, or weekends Paid training & development Flexible leave options Wonderfully collaborative and supportive culture Join our compassionate & caring team! Please visit www.mfhs.org for more information. MFHS is an ADA and EEO employer. 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Peer Counselor- Norristown