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Healthcare Administrator
Winter Park, FL
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Professionally and compassionately performs routine Front Office responsiblities and TMS/Esketamine Treatments and act as a liaison for our specialty services patients. Primary Responsibilities Primary Front Office Coordinator Secondary TMS/Esketamine technician Manage all patient schedule Manage supplies and inventory Keep treatment rooms clean and organized.
Additional Job Responsibilities:
Support TMS/Esketamine coordinator and work collaboratively with them to ensure excellent patient care and experience is given.
Support Front Office by making patient calls, answering phone calls, and collecting co-payment.
Assist with prior authorization for TMS/Esketamine patients.
Performs other duties as assigned.
Education:
1.
Certified Medical Assistant Experience:
Minimum of one-year experience as a Medical Assistant
Minimum two-year experience as medical office receptionist/front desk
Robust knowledge of electronic health record systems
Knowledge of medical terminology and office procedures
Skills Required:
Communicate using proper grammar, spelling, and punctuation
Communicate most common insurance plans to patients
Type 45 words per minute with 90% accuracy
Use Microsoft Office, including Word, PowerPoint, Excel, and Outlook
Efficiently use browsers and web-based software
Operate office equipment including computers, printers, tablets, phones, and TV's
Setup and troubleshoot Zoom telemedicine app
Deescalate and handle stressful situations, violent and suicidal patients
Identify most common psychiatric drugs & controlled substances
Certified in
CPR & BLS
Perform wellness checks
Abilities Needed:
Remain calm and positive with difficult patients
Follow documented processes and provide input to increase efficiency
Communicate maturely and professionally with all team members and patients
Adjust with the changing needs of the business
Find answers before asking for answers
Bring solutions with every problem
Physical/Mental Demands:
Varied activities including standing, walking, reaching, bending, and lifting. Requires full range of body motion, may include lifting or handling patients, manual and finger dexterity, and eye-hand coordination. Must be able to use a variety of office equipment. May require occasionally lifting and carrying files up to 50 pounds. May require working under stressful conditions.
Environmental/Working Conditions:
Well-lit and ventilated medical office and treatment room environment. Work may be stressful due to a busy office. Involves frequent contact with staff and patients and possible exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.
Job Type:
Full-time Pay:
$45,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance