Find & Apply For Healthcare Administrator Jobs in Longmeadow, Massachusetts

Care Manager Glenmeadow, Inc - 4.7 Longmeadow, MA Job Details $52,000 - $58,000 a year 4 hours ago Qualifications Aging issues counseling Master's degree in social work Care plan evaluation Assisted living facility experience Bachelor's degree in social work Case assessment Interdisciplinary collaboration in health services social work Emotional support for clients Local agency collaboration Working with geriatric patients Client file management Family counseling Mid-level Community resource coordination in health services social work Working with seniors Master's degree Care planning in social services Medical administrative support Driver's License Documentation tools Overseeing care coordination Records management Bachelor's degree Task prioritization Family communication in social service case management Associate's degree in social work Client referral services Resident rapport building Personal transportation assistance Organizational skills

Full Job Description Job Title:

Care Manager Department:

Resident Experience Reports To:

AVP for

Health & Wellness FLSA Status:

Exempt Schedule:

Mon-Fri 9am-5pm, On-call as needed

Date:

07/06/2026 Position Summary The Care Manager provides casework, care coordination, and support services to Glenmeadow residents, members, clients, and their families, as well as clients in the greater Western Massachusetts region. This role supports individuals in navigating aging-related changes, accessing appropriate resources, coordinating services, and maintaining independence, dignity, and quality of life. The Care Manager works collaboratively with families, Glenmeadow teams, medical providers, community agencies, and external partners to support person-centered planning, service coordination, and continuity of care. Essential Duties & Responsibilities Care Management & Service Planning Assess and evaluate individual needs and develop, implement, and update care management or service plans. Review service plansand performfollow-up todeterminethe quantity, quality, and effectiveness of services provided. Assistresidents, members, and clients inidentifyingneeds, resolving concerns, and making effective use of available resources. Schedule and offer transportation to medical appointments, with support and advocacy during the appointments. Help individuals and families understand the aging process and how it may affect health, lifestyle, independence, and support needs. Support individuals in adjusting to aging-related changes in ways that promote comfort, independence, dignity, and self-esteem. Encourage individuals toparticipatein decisions and complete tasks independently wheneverappropriate topreserve autonomy and confidence. Resident, Member, Client & Family Support Provide supportive counseling, guidance, and resource coordination to residents, members, clients, and families. Work closely with families to provideappropriate support, including individual consultation, family meetings, caregiver guidance, and connection to community resources. Serve as a liaison between individuals, families,Glenmeadowdepartments, community agencies, medical providers, and other service partners. Provide consultation to staffregardingspecific cases, service needs, or concerns involving residents, members, or clients. Collaboration & Community Coordination Work collaboratively with medical, nursing, wellness,Glenmeadowat Home, and other interdisciplinary team members to support coordinated, person-centered services. Develop andmaintainrelationships with community agencies, health care providers, local service organizations, and other partners to support access to specialized services. Coordinate referrals and follow-up services as needed to support continuity of care. Support resident admission review processes as requested. Documentation, Administration & Program Support Prepare andmaintainaccuratewritten case records, reports, service documentation, forms, follow-up notes, and case closing documentation. Complete administrative tasksrequiredto support care management services and departmental operations. Identifyopportunities to develop or enhance programs and services that supportresident,member,client, and family needs. Perform other duties as assigned. Knowledge, Skills, and Abilities Strong knowledge of aging-related needs, psychosocial supports, community resources, andcarecoordination practices. Ability to assess needs, develop service plans,monitorprogress, and adjustsupportsbased on changing circumstances. Strong interpersonal and communication skills, with the ability to work effectively with older adults, families, staff, providers, and community partners. Ability tomaintainconfidentiality, professional boundaries, andaccuratedocumentation. Strong problem-solving, judgment, organization, and follow-through skills. Ability to manage competing priorities and respond appropriately to changing or sensitive situations. Ability to work collaboratively across departments and contribute to a supportive, respectful team environment. Comfort using technology and documentation systems to support communication, service planning, and reporting. Commitment to resident-centered service, dignity, independence, safety, and quality improvement. Qualifications Associate or bachelor'sdegree in social work or a closely related fieldrequired. Minimum ofthreeyears of experience working with older adults or the senior population preferred. Master'sdegree in social work or a related field may be considered with at least one year of related experience. Experience in care management, case management, counseling, gerontology, senior services, health care, assisted living, home care, or a related setting preferred. Certificates, Licenses, and Registrations Care management certification preferred, if applicable. Valid state-issued driver's licensepreferred, iftravel or transportation support isrequired. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to communicate verbally and in writing, use hands to handle or feel, and operate standard office equipment. The employee may be required to sit, stand, walk, reach with hands and arms, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee works in a senior living community environment and may interact with residents, members, clients, families, staff, outside providers, and visitors. The employee may occasionally encounter stressful or sensitive situations requiring sound judgment, professionalism, confidentiality, and compassion. The noise level in the work environment is usually moderate.