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Ad hoc Medical Administrator Alliance Medical - 3.2 Dundalk, MD Job Details Part-time 23 hours ago Qualifications Patient scheduling systems Patient question and concern management Phone communication Emotional support for clients Greeting customers Assisting medical staff Administrative experience Psychological support for patients Emotional support for patients Clinical data entry Managing patient records Communication skills Patient scheduling via phone Entry level Office phone management Patient family support Customer data entry Full Job Description Alliance Medical are currently recruiting an Ad hoc Medical Administrator to join our radiology team based in Dundalk, Co. Louth. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients. Variable hours between Monday to Saturday (Mainly Evenings & Weekends) Some weekday work on an ad hoc basis This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.

Key Responsibilities:

Schedule and confirm radiology appointments with sensitivity and precision Serve as the first point of contact for patients and families, ensuring a warm and professional welcome Handle incoming and outgoing phone calls and manage appointment-related queries Accurately update patient records and internal booking systems Work closely with radiology and clinical staff to ensure smooth day-to-day operations Provide consistent, compassionate support to patients and their families throughout their visit Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit. Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

Strong communication and interpersonal skills Previous experience in medical administration or a healthcare setting A calm, caring nature High attention to detail and accuracy under pressure Flexible and adaptable team player A background in customer service is a plus