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Princeton Spine Disc & Chiropractic —

Skillman, NJ Job Type:

Full-Time, approximately 32-36 hours per week

Pay:

$21-$24 per hour, based on experience and performance

Schedule:

Monday-Friday with patient-care shifts Monday through Thursday Are You the Kind of Person Who Notices What Needs to Be Done Before Someone Has to Ask? Princeton Spine Disc & Chiropractic is looking for an energetic, highly organized, compassionate Patient Care Coordinator / Chiropractic Assistant to become an important part of our growing practice. This is not a traditional receptionist position where you sit behind a desk and answer phones. You will be directly involved in creating an exceptional patient experience—from the first phone call to helping patients move smoothly through their treatment visits. Our office specializes in helping people struggling with chronic back pain, neck pain, disc problems, sciatica, knee pain and other musculoskeletal conditions using non-invasive technologies and chiropractic care. Many of our patients come to us frustrated after trying other treatments without getting the results they hoped for. They need someone who listens, cares, communicates confidently and makes them feel that they are in the right place. If you are someone who loves helping people, thrives in a fast-moving environment, takes initiative and enjoys having real responsibility, we would love to meet you. What You'll Be Doing This is a hybrid position combining patient care, chiropractic assistant duties, front desk responsibilities and patient communication.

Your responsibilities will include:

Warmly greeting patients and creating an exceptional experience from the moment they enter Managing patient flow throughout the office Preparing patients and treatment areas for their visits Assisting with non-invasive therapeutic equipment and modalities under the doctor's direction and within applicable scope Preparing and resetting treatment rooms Keeping clinical areas organized, clean and ready Answering incoming phone calls professionally and confidently Speaking with prospective patients about what they are experiencing and helping them determine the appropriate next step Scheduling new and existing patients Confirming appointments and reducing cancellations and no-shows Collecting payments and maintaining accurate patient accounts Scheduling patients according to their prescribed care plans Following up with prospective patients who have not yet scheduled Reconnecting with inactive patients Managing patient paperwork and electronic records Requesting patient reviews and referrals at appropriate times Tracking basic office and patient-service KPIs Maintaining supplies and treatment-room inventory Helping identify problems and solutions before they become bigger problems As you grow in the position, there will be opportunities to take on additional leadership and office-management responsibilities. You're Probably a Great Fit If You... Genuinely enjoy helping and interacting with people Have a warm, upbeat and professional personality Are extremely organized and detail-oriented Learn new systems and technology quickly Are comfortable speaking on the phone Communicate clearly and confidently Are comfortable discussing fees and collecting payments Can handle several responsibilities without becoming overwhelmed Take initiative instead of waiting to be told what to do Notice details that other people miss Follow through on what you say you will do Can receive constructive feedback without becoming defensive Enjoy being measured by results and performance Are dependable and punctual Want to grow professionally rather than simply "have a job" This Position Is Probably NOT for You If... You prefer sitting at a front desk for most of the day You dislike talking on the phone You are uncomfortable discussing money with patients You need frequent reminders to complete routine responsibilities You become easily overwhelmed when several things happen simultaneously You prefer waiting for instructions rather than taking initiative You frequently arrive late You don't enjoy interacting with patients You believe certain tasks are "not my job" You are looking for a temporary position while waiting for something else Required Qualifications Applicants should: Have a high school diploma or equivalent Have reliable transportation and dependable attendance Be comfortable working directly with patients Be comfortable learning and assisting with therapeutic equipment Have strong verbal and written communication skills Have basic computer and technology skills Be able to multitask in a fast-paced environment Be able to remain professional when dealing with frustrated or uncomfortable patients Be comfortable collecting payments and discussing office fees Be available for our required Monday-Thursday patient-care schedule Benefits & Perks We want someone who is looking for more than their next job—we're looking for someone who wants to grow with our practice.

• Competitive hourly compensation of $21-$24/hour
• Approximately 32-36 hours per week
• Paid holidays
• Paid time off after eligibility period
• Up to $250/month health benefit/reimbursement after 90 days
• Complimentary/discounted chiropractic care and eligible wellness services
• Paid training on advanced therapeutic technologies
• Ongoing professional development
• Performance and compensation reviews
• Opportunity for increased responsibility and advancement as the practice grows Our current patient treatment hours are:

Monday:

10:00 AM-1:00 PM and 4:00 PM-7:00

PM Tuesday:

4:00 PM-7:00

PM Wednesday:

10:00 AM-1:00 PM and 4:00 PM-7:00

PM Thursday:

10:00 AM-1:00 PM and 4:00 PM-7:00 PM Additional administrative, training and patient follow-up hours will occur outside these treatment times. Compensation $21-$24/hour , depending on experience, capabilities and demonstrated performance. We believe excellent employees should have the opportunity to grow as their responsibilities and contribution to the practice grow. Performance and development reviews will be conducted during the introductory training period. About Princeton Spine Disc & Chiropractic We are not a high-volume "adjust everyone in five minutes" chiropractic office. We focus on patients dealing with challenging chronic conditions and use a combination of advanced chiropractic care, spinal decompression and other non-invasive technologies to create individualized treatment plans.

Our philosophy is simple:

Treat people like people, not numbers. We want every patient to feel heard, cared for and confident that our team is genuinely invested in helping them improve their quality of life. We're building a team of people who take pride in doing things exceptionally well. How to Apply — Please Read Carefully Please submit your résumé through Indeed. In addition, please answer the application questions thoughtfully.

Important:

In your answer to the question asking why you would be a good fit for our office, please include the word

PRINCETON

. This position requires strong attention to detail, and we want to know that you've carefully read the entire job description. We look forward to learning more about you.

Pay:

$21.00 - $24.00 per hour

Benefits:

401(k) Employee discount Opportunities for advancement Paid time off Paid training Application Question(s): Be comfortable working directly with patients Be able to multitask in a fast-paced environment Have strong verbal and written communication skills Be comfortable collecting payments and discussing office fees Be comfortable learning and assisting with therapeutic equipment

Education:

High school or equivalent (Required) Ability to

Commute:

Skillman, NJ 08558 (Required)

Work Location:

In person