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Now viewing: Program Applications Specialist
VA
Veterans Affairs, Veterans Health Administration
Program Applications Specialist
Job Description
Summary The position is located within a CPAC , organizationally aligned under the Office of the Director. The CPAC is a regionally consolidated business entity established to enhance revenue within VHA using an industry-best model built on regional management of key aspects of the revenue cycle, process standardization, accountability, and economies of scale for 20 VISNs and over 135 VAMCs nationally, including US territories. Responsibilities Major duties include, but are not limited to: The incumbent serves as the integrator that coordinates the business process and software functions. The incumbent of this position provides continuous business oversight for a variety of software programs integral to the overall administration and operations of the business and effects programmatic changes at the facility level. The incumbent coordinates ongoing data collection and analysis and uses knowledge of System Redesign principles to determine organization performance. The incumbent conducts business process modeling, projects and studies that will impact on the overall functions of the services in such areas as, policy development and implementation, work methodology, processes, streamlining, etc. The incumbent coordinates ongoing data collection and performs analysis to determine optimal organizational performance. Uses available data to determine current performance and develops and implements local performance measures as needed to assess current status and determine areas targeted for improved effectiveness and efficiencies of Business Office practices. Develops initiatives which will enable the facility to provide quality health care to its population while operating in a more effective and efficient manner. The incumbent performs a continuing evaluation and analysis to assess program effectiveness and to identify areas requiring management attention. Incumbent designs and develops dissemination and training materials, local standard operating procedure ( SOP ) manuals, develops and utilizes monitoring tools, and provides for the implementation of Business Office programs through on-site education and training. The incumbent identifies system inefficiencies and develops studies or data collection techniques related to specific identified problems. The incumbent performs other related duties as assigned.