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Dental Front Office Manager Weekend Dental Emergency Care Meridian, ID Job Details Part-time $20 - $27 an hour 11 hours ago Benefits Employee discount Qualifications Spanish English Dental terminology Attention to detail Organizational skills Full Job Description Front Office Dental Team Member Weekend Dental Emergency Care Position Summary Weekend Dental Emergency Care is seeking a dependable, compassionate, and highly organized Front Office Dental Team Member to help provide an exceptional experience for patients seeking urgent dental care. Our practice focuses on weekend dental emergencies and same-day treatment , so the ideal candidate is comfortable working in a fast-paced environment, communicating with patients who may be in pain or anxious, and keeping the schedule and front office running smoothly. This position requires Saturday and/or Sunday availability and is ideal for someone with dental front-office experience who enjoys helping patients when they need care most. Willing to cross-train a dental assistant for this role. Key Responsibilities Provide a warm, professional, and compassionate experience from the patient's first phone call or appointment booking through checkout. Answer incoming calls and help patients determine their scheduling needs. Schedule and coordinate same-day and emergency dental appointments. Gather accurate patient information and complete new-patient intake. Communicate out-of-network dental insurance coverage information to patients. Review treatment estimates, financing options, and payment expectations. Collect payments and accurately process patient transactions. Maintain an organized and efficient appointment schedule. Communicate closely with dentists and clinical team members regarding patient needs, timing, and treatment flow. Assist patients experiencing urgent concerns such as toothaches, broken teeth, swelling, infections, lost fillings, and other dental emergencies. Provide excellent customer service to patients who may be experiencing pain, anxiety, or frustration. Maintain accurate patient records and protect patient confidentiality. Help maintain a clean, professional, organized, and welcoming front-office environment. Follow established office procedures and support the team wherever needed to keep weekend operations running efficiently. Qualifications 2-3+ years of dental office experience preferred. Experience working in general dentistry and familiarity with common procedures such as fillings, crowns, root canals, and extractions. Knowledge of dental terminology, insurance, treatment estimates, and patient scheduling. Strong communication and customer-service skills. Ability to remain calm, compassionate, and professional when assisting patients in pain or stressful situations. Strong organizational skills and attention to detail. Comfortable multitasking and adapting quickly in a fast-paced emergency dental environment. Reliable and punctual with a strong work ethic. Ability to work effectively as part of a team. Saturday and/or Sunday availability required. Bilingual English/Spanish is a plus. Familiarity with CEREC/same-day crown workflows is a plus. Ideal Candidate The ideal Front Office Team Member is someone who is: Compassionate and patient-focused Friendly and confident on the phone Comfortable discussing treatment costs and insurance Organized and detail-oriented Able to prioritize effectively during busy periods Calm under pressure Proactive and willing to help the entire team Dependable and committed to weekend availability Focused on creating a positive experience for every patient About Weekend Dental Emergency Care Weekend Dental Emergency Care provides fast, compassionate emergency dentistry on weekends , helping patients receive care when many traditional dental offices are closed. Our team provides emergency examinations and same-day treatment for urgent dental needs, with a focus on making the process of getting care as easy and comfortable as possible.

Our goal is simple:

help patients get out of pain and receive excellent dental care when they need it most.

Pay:

$20.00 - $27.00 per hour

Benefits:

Employee discount

Work Location:

In person