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Healthcare
Medical Office / Practice Manager
Salem, MA

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Coral Dental Care

Dental Office Manager

Job Description

Job Summary We are seeking a dynamic and highly organized Dental Office Manager to lead our dental practice with enthusiasm and precision. This pivotal role involves overseeing daily operations, managing staff, ensuring compliance with healthcare regulations, and delivering exceptional patient service. The ideal candidate will possess strong leadership skills, extensive medical office management experience, and a passion for fostering a positive and efficient clinical environment. Join us to drive excellence in dental care delivery while maintaining a thriving, well-managed practice. Duties Supervise and coordinate the daily activities of the dental office team, including administrative staff, hygienists, and dental assistants. Oversee fiscal management tasks such as budgeting, financial reporting, medical billing, and managing practice revenue streams. Ensure compliance with healthcare regulations including
HIPAA, JCAHO
standards, and state/federal health policies. Manage electronic health records (EHR) systems such as Eaglesoft, Dentrix, eClinicalWorks, and Epic to ensure accurate patient documentation and data security. Facilitate human resources functions including hiring, training, performance evaluations, and staff development in accordance with healthcare practice management standards. Oversee patient management software to optimize patient scheduling, records management, and billing processes. Maintain high standards of customer service by addressing patient concerns promptly and professionally while fostering a welcoming environment. Monitor clinic operations for efficiency improvements and implement best practices in healthcare management. Coordinate with healthcare providers on acute care cases and manage utilization to ensure optimal patient outcomes. Ensure all medical administrative support functions are handled efficiently—medical records management, appointment scheduling, insurance processing—and that office workflows adhere to health regulation policies. Skills Proven experience in medical office management within dental or healthcare settings; familiarity with clinic operations highly preferred. Strong supervisory skills with experience managing teams as a healthcare practice manager. Extensive knowledge of EMR/EHR systems such as Eaglesoft, Dentrix, Epic, or eClinicalWorks; ability to troubleshoot technical issues is a plus. Financial management expertise including budgeting, medical billing, coding, and revenue cycle management. Excellent managerial communication skills to lead staff effectively and foster teamwork. Deep understanding of healthcare regulations like HIPAA compliance and JCAHO accreditation standards. Proficiency in Microsoft Office Suite for reporting and administrative tasks; familiarity with patient management software essential. Experience with managed care processes and hospital or acute care environments is advantageous. Knowledge of medical terminology, medical records handling, and electronic health record (EHR) systems management. Ability to adapt quickly to evolving healthcare policies while maintaining high standards of patient care and office efficiency. Join us as our Dental Office Manager to lead a vibrant team dedicated to delivering outstanding dental care! Your expertise will ensure smooth operations while creating a positive experience for every patient who walks through our doors.
Pay:
$22.00 - $42.00 per hour
Benefits:
Paid time off
Work Location:
In person