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Now viewing: Medical Records Retrieval Specialist
AL
Alvarez law offices
Medical Records Retrieval Specialist
Job Description
Job Summary We are seeking a highly organized and detail-oriented Medical Records Retrieval Specialist to join our team. In this role, you will be responsible for requesting, retrieving, and organizing medical records for clients involved in personal injury claims. You will play a critical role in supporting attorneys and claims professionals by ensuring timely and accurate access to medical documentation needed for case evaluation, settlement negotiations, and litigation.
Key Responsibilities Initiate and manage requests for medical records from hospitals, physicians, clinics, urgent care centers, physical therapy providers, and other healthcare facilities. Track the status of all pending record requests and perform timely follow-ups (via phone, fax, email, or provider portals) to ensure records are received within expected timeframes. Receive, review, and organize incoming medical records for completeness and accuracy. Index, categorize, and upload records into our case management system or database in a clear, consistent, and searchable format. Maintain detailed logs and reports of all record retrieval activity. Ensure full compliance with HIPAA and all applicable state and federal privacy regulations. Communicate professionally with healthcare providers to resolve issues related to record requests, authorizations, and billing. Handle record retrieval fees, invoices, and payments as needed. Prepare records for attorney review by organizing files chronologically or by provider and flagging key documents when requested. Assist with obtaining updated records or supplemental information throughout the life of a claim. Maintain strict confidentiality of all client and medical information.
Key Responsibilities Initiate and manage requests for medical records from hospitals, physicians, clinics, urgent care centers, physical therapy providers, and other healthcare facilities. Track the status of all pending record requests and perform timely follow-ups (via phone, fax, email, or provider portals) to ensure records are received within expected timeframes. Receive, review, and organize incoming medical records for completeness and accuracy. Index, categorize, and upload records into our case management system or database in a clear, consistent, and searchable format. Maintain detailed logs and reports of all record retrieval activity. Ensure full compliance with HIPAA and all applicable state and federal privacy regulations. Communicate professionally with healthcare providers to resolve issues related to record requests, authorizations, and billing. Handle record retrieval fees, invoices, and payments as needed. Prepare records for attorney review by organizing files chronologically or by provider and flagging key documents when requested. Assist with obtaining updated records or supplemental information throughout the life of a claim. Maintain strict confidentiality of all client and medical information.