Find & Apply For Medical Records / Health Information Technician Jobs in Stone Mountain, Georgia

Medical Records Clerk - Behavioral Health iCan!

Think Positive Counseling and Coaching Services, LLC Location:

5405 Memorial Drive, Building C, Stone Mountain, GA (Office-Based)

Employment Type:

Full-Time Schedule:

Monday-Friday, 8:45 AM - 6:00 PM, 2 Saturdays per month

Supervisor:

Program Director Status:

Full-Time About Us iCan! Think Positive Counseling and Coaching Services, LLC is Core Mental Health Agency dedicated to providing compassionate, high-quality behavioral health services to children, adolescents, adults, and families throughout Georgia. We are seeking a highly organized, compassionate, and customer-focused Behavioral Health Medical Records Clerk to join our growing team. Position Summary The Medical Records Clerk is responsible for maintaining accurate electronic health records, creating new client records, processing referrals, scanning and indexing documentation, monitoring chart completeness, and supporting compliance with HIPAA, Georgia DBHDD, and CARF standards, Medicaid, Medicare, and commercial Payer requirements. This position works closely with clinical and administrative staff to ensure timely, accurate, and confidential medical record management. Essential Duties and Responsibilities Create and maintain electronic client records in the EHR. Process incoming referrals and establish new charts. Scan, upload, index, and file assessments, treatment plans, service orders, progress notes, nursing assessments, psychiatric evaluations, and discharge documentation. Review charts for missing signatures, diagnoses, dates, and required documentation. Track expiring assessments and treatment plans. Notify clinicians of incomplete documentation and track completion. Prepare records for internal and external audits. Process requests for release of information in accordance with HIPAA. Maintain confidentiality of Protected Health Information (PHI). Assist the Quality Assurance department with chart audits. Respond to medical record requests promptly. Maintain record retention according to agency policy. Perform other duties as assigned. Marginal Functions Assist with reception coverage as needed. Participate in staff meetings and training. Other duties assigned. Performance Standards & Productivity Expectations Maintain chart accuracy. Complete assigned chart reviews within established deadlines. Respond to record requests within one business day when possible. Maintain confidentiality with zero unauthorized disclosures. Demonstrate professionalism and dependable attendance. Knowledge, Skills, and Abilities (KSAs) Knowledge of HIPAA, Medicaid/Medicare documentation, DBHDD and CARF standards. Knowledge of EHR systems (eCase preferred). Strong organizational, communication, and time management skills. Ability to prioritize multiple tasks and work independently. Microsoft Office proficiency (Word, Excel, Outlook) Attention to detail Professional written and verbal communication Customer service Critical thinking Team collaboration Microsoft Office proficiency (Word, Excel, Outlook) Minimum Qualifications High school diploma or GED Valid Georgia driver's license One year of medical records, healthcare administration, or behavioral health experience preferred. Experience with electronic health records (eCase preferred) Ability to pass background screening. Preferred Qualifications LPC, LCSW, LPN or RN. One year of behavioral health or medical records experience. eCase experience. Medical terminology knowledge. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Frequent telephone communication. Ability to lift up to 20 pounds occasionally. Ability to perform repetitive hand and keyboard movements.

HIPAA, DBHDD & CARF

Compliance Employees must safeguard Protected Health Information. Comply with all HIPAA Privacy and Security Rules. Comply with Georgia DBHDD standards. Comply with CARF accreditation standards. Comply with agency policies and procedures. Comply with payer requirements. Comply with mandatory reporting obligations. Why Join iCan! Think Positive Counseling and Coaching Services, LLC? We believe our employees are our greatest asset.

We offer:

Opportunity to make a meaningful impact in the community Professional development opportunities Collaborative multidisciplinary team Growth and advancement opportunities Meaningful work serving individuals and families in need Equal Employment Opportunity iCan! Think Positive Counseling and Coaching Services, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. If you are organized, compassionate, and passionate about helping individuals access quality behavioral healthcare, we encourage you to apply and become part of our mission to change lives

Pay:

$17.00 - $45.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Behavioral Health :

1 year (Required)

Work Location:

In person