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Duties and Responsibilities:

Must be able to perform duties with or without reasonable accommodation. Welcomes patients and guests in a pleasant, caring, and considerate manner. Updates patient information in the electronic medical record and/or practice management software. Provides general information to callers as requested following departmental policies. Efficiently uses the switchboard and paging systems following standard procedures. Announces and pages emergency codes accurately and with expediency. Receives, enters, and accurately relays all messages as required. Assists in communicating and modeling the overarching company strategy and core values of the organization to create a proper work environment and sense of teamwork among employees. Adheres to and assists his/her direct leader in ensuring standards, policies, and HIPAA guidelines are met. Fosters a team-based work environment that shares common values of respect, diversity, trustworthiness, and collegiality. Supports team leaders in the delivery of project objectives and deliverables. Acts as a knowledge source and mentor for team members. Collaborates with team members and communicates relevant information to leadership. Upholds the security and confidentiality of company documents, patient information, and data. Other duties as assigned. Requirements Collaborates and Cooperates with

Team:

Commits to and supports a collaborative and high-performing working environment with peers and managers. Drives for

Continuous Improvement:

Seizes opportunities and proactively takes concrete actions to eliminate waste. Goes the \"extra mile\" and persistently produces quality improvements. Focuses on the

Customer:

Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on patient satisfaction.

Plans and Prioritizes:

Sets priorities and organizes information to achieve positive results efficiently and effectively.

Thinks Critically and Resolves Problems:

Responds to emerging problems in an accurate and timely manner. Leverages available resources to address situations before they occur. Other duties as assigned.

Job-specific Competencies Knowledge/Skills/Abilities:

Experience with patient schedules and reception, electronic health records, practice management, and ancillary software. Experience with phone switchboard systems, electronic health records, practice management, and ancillary software. Reasonable knowledge of HIPAA rules and regulations and PHI. Participates in continuous process improvements for various areas. Gives attention to detail and follows instructions. Excellent verbal and written communication skills. Effective time management; maximizes productivity. Pursues tasks with energy, drive, and perseverance. Maintains composure when difficult situations arise. Learns quickly when facing new problems; relentless and versatile learner; open to change. 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Find & Apply For Medical Records / Health Information Technician Jobs in Rockford, Illinois

Medical Records Clerk