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Healthcare
Medical Secretary
Hueytown, AL
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Job Summary Single-doctor private practice in Hueytown. You would be one of two at the front desk. A separate business manager handles patient statements, mail, deposits and general office administration, so this role stays focused on patients, insurance and the schedule. Office schedule is four days — Monday, Tuesday, Thursday, Friday, approximately 38 hours per week. About the role This is an insurance-heavy position. The work includes verifying benefits before appointments, building and presenting treatment plans, filing and working claims through to payment, posting insurance and patient payments and keeping insurance plan data current in Eaglesoft — fee schedules, coverage books, plan updates. Annual maximums, frequency limitations, waiting periods, missing tooth clauses, coordination of benefits, alternate benefit provisions, self-funded v.
insured plans:
all issues we deal with daily. What you'd do Manage the doctor and hygiene schedule with daily production goals in mind Verify eligibility and benefits ahead of appointments Build and present treatment plans with patient estimates File claims; work denials, appeals and aging Post insurance and patient payments Collect payment at time of service and by phone Maintain fee schedules and plan data in the practice management software Answer phones and check patients in and out What we need 3+ years front desk experience in a dental office, required. Medical office or general customer service experience is valuable, but doesn't substitute for the dental experience requirement. In-network dental plans and coordination of benefits, hands-on Experience with Medicare Advantage plans a plus Comfort discussing treatment costs directly with patients Follow-through on claims, not just submission We use Eaglesoft and Weave so familiarity with these is preferred Benefits Four-day work week (M/T/Th/F), office and holiday schedule for the following year distributed each fall so you can plan Office closed the week of July 4th and Spring break (for Jefferson County) BCBSAL medical, 50% of single premium paid, employee portion pre-tax In-house dental benefit for you and your immediate family (after 90 days) Annual vision benefit (after 90 days) Annual uniform allowance Paid continuing education (after 90 days) 7 paid holidays PTO (after 90 days) Background check required.
Pay:
$20.00 - $23.00 per hour Expected hours: 36.0 - 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Professional development assistance Uniform allowance Vision insurance Application Question(s): Describe a time you had to explain to a patient why their insurance covered less than they expected.