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Healthcare
Medical Secretary
Norwalk, CA
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Welcome to Ladybug Kids Dental & Orthodontics! We are an established modern state-of-the-art children's dental office in Norwalk seeking a caring, enthusiastic, hardworking, and reliable Front Office Receptionist with great bilingual communication skills and Insurance verification experience to join our Pediatric Dental team. Ideal candidate must be a team player, able to multitask, and be able to handle a fast paced practice. You will be responsible to coordinate scheduling, insurance verification, treatment planning with parents, and checking patients in and out. As a member of the front office, you will create the first impression for each parent and patient, whether in person or on the phone, therefore having great customer service is essential. We are looking for someone who is seeking a long-term career with us and wants to grow within our company. If you are that person, please email us your resume. Hours are 7:50am-5pm Monday-Friday, 7:50am-2pm rotating Saturdays. OFF Sunday. Please only apply if you have Dental insurance verification experience, thank you!
Job Duties:
Greet and assist new patients with registration forms
Answer multi-line telephones
Schedule and confirm appointments
Verify patients' insurance plans: PPO, Medi-cal/Denti-Cal and check eligibility
Facilitate and present patient's dental Treatment Plan for acceptance
Offer financial arrangements including CareCredit and in-office payment plans
Collect payments, post payments to the chart, and create claims
Scan insurance forms, EOBs', medical history, other documents into computer database
We use Dentrix Ascend software
Requirements:
Bilingual Spanish
Must have previous dental office work experience.
Knowledge of Medi-Cal/Denti-Cal, and PPO insurance verification
Ethical, positive attitude, strong oral and written communication skills, detail-oriented, warm, friendly, courteous, highly organized, responsible
Proficient in dental terminology and treatment procedures
Seeking long term position
Job Type:
Full-time Pay:
$22.00 - $24.00 per hour
Benefits:
Free parking On-the-job training Paid sick time Professional development assistance
Experience:
Dental receptionist: 1 year (Required) Dental Insurance verification: 1 year (Required)