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Healthcare
Medical Secretary
Palm Beach Gardens, FL
Find & Apply For Medical Secretary Jobs in Palm Beach Gardens, Florida
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MUST HAVE DENTAL EXPIERENCE AND BE ABLE TO ASSISTANT WHEN NEEDED.
Join our dynamic dental practice as a Dental Front Desk Receptionist, where you'll be the welcoming face and efficient coordinator for our patients and team. In this energetic role, you'll manage patient check-ins and check-outs, handle scheduling with precision, and ensure seamless communication between patients, providers, and insurance companies. Your expertise in medical administrative support, medical billing, and EMR systems will drive a positive patient experience while maintaining strict adherence to healthcare confidentiality policies. If you thrive in a fast-paced environment and possess excellent customer service skills, this is your opportunity to make a meaningful impact in oral healthcare! Duties Greet patients warmly and assist them with check-in and check-out procedures using electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks Schedule appointments efficiently, coordinate follow-ups, and manage cancellations to optimize clinic flow Verify patient insurance coverage, process claims using CPT coding, ICD-9/10 codes, and ensure accurate documentation review Collect payments and perform medical collections while maintaining compliance with HIPAA regulations Manage medical records and ensure proper filing of clinical documentation in accordance with health information management standards Answer multi-line phone systems with professional phone etiquette; address patient inquiries regarding health insurance and care plans Support clinical staff by reviewing documentation, updating medical histories, and assisting with administrative tasks like typing reports and data entry Experience Must have dental treatment plan experience Proven clinic experience as a medical receptionist or front desk coordinator in a healthcare setting, preferably within a dental clinic environment Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth or similar platforms Familiarity with medical billing procedures, including Medicare and Medicaid processes, ICD coding (ICD-9/10), CPT coding, and documentation review Excellent computer skills with proficiency in Microsoft Office suite for administrative support tasks Bilingual abilities are highly desirable to serve diverse patient populations effectively Demonstrated understanding of HIPAA compliance and clinical confidentiality policies Previous experience managing health insurance claims, care plans, and electronic health records managementJoin us to be part of a vibrant team dedicated to delivering exceptional patient care through professionalism, efficiency, and compassionate service. Your expertise will help create a welcoming environment where patients feel valued and cared for at every visit!
