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Christie Clinic's department of Foot & Ankle Surgery is seeking a full-time Receptionist at the Fields clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements. Duties include answering incoming phone calls, scheduling appointments, conducting retail sales and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.

JOB DUTIES

(This list may not include all of the duties assigned.) Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service. Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers. Provide check-in process for patients. Verify and update necessary demographic information. Maintain provider schedules. Keep a neat and orderly work and lobby area. Maintain relevant office supplies for department effectiveness. Collect pre-payment for Orthotics. Schedule patient MRI's, Bone Scans, CT's, etc. Conduct retail sales of Crocs, Birkenstocks, Orthotics, etc. Balance drawer, print financial reports and make deposit from daily retail sales. Receive and distribute mail. Send out molds for Orthotics and receive final product. Contact patients to let them know that Orthotics have arrived. Write notes for patients to be back in and out of work, P.E. etc. Perform related work as required.

REQUIRED QUALIFICATIONS

High School Diploma or equivalent

PREFERRED QUALIFICATIONS

Experience in a medical office setting

CERTIFICATE/LICENSE

None

TYPICAL PHYSICAL DEMANDS

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS

Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working irregular hours.

PAY AND BENEFITS

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria. We also offer a substantial benefits package, including: Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday) Dependent Care Flexible Spending Account 401k Plan Medical Flexible Spending Account Health Insurance Group Term Life Insurance Dental Insurance Identity Theft Protection Vision Insurance Long Term Disability Accidental Death & Dismemberment Insurance