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Front Desk Coordinator - Oral Surgery Practice Saline Oral Facial & Dental Implant Surgery Saline, MI Job Details Full-time From $20 an hour 1 day ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Uniform allowance Vision insurance Life insurance Paid sick time Qualifications Computer operation Teamwork Interpersonal skills Customer service Dental receptionist High school diploma or GED Records management Attention to detail Full Job Description Saline Oral Facial & Dental Implant Surgery is seeking a dependable, professional, and highly detail-oriented Front Desk Coordinator to join our team. Our front desk team plays an essential role in both the patient experience and the day-to-day operation of our practice. We are looking for someone who is welcoming and compassionate with patients, communicates professionally, works well as part of a team, and most importantly pays close attention to every detail. Attention to Detail Is Essential Exceptional attention to detail is one of the most important requirements for this position. Our front desk team is responsible for information that directly affects our patients, clinical schedule, treatment, insurance processing, and financial arrangements. Accuracy matters. The right candidate will naturally double-check their work, notice when information is missing or doesn't look correct, follow established processes completely, and make sure tasks are followed through from beginning to end. We need someone who can work efficiently and multitask in a busy environment without sacrificing accuracy. Responsibilities As a Front Desk Coordinator, you will help guide our patients through their experience with our office from their initial phone call through treatment and follow-up.

Responsibilities include:

Greeting and checking in patients in a friendly and professional manner Answering incoming phone calls and assisting patients with questions Scheduling consultations, surgical procedures, and follow-up appointments Accurately entering and maintaining patient information Obtaining and verifying dental insurance information Assisting with insurance claims and pre-treatment estimates Discussing treatment estimates and patient financial responsibilities Collecting and posting patient payments Communicating with referring dental offices and other healthcare providers Maintaining accurate patient records and documentation Helping coordinate the daily schedule and patient flow Following established office procedures and ensuring all necessary steps are completed Protecting patient confidentiality and maintaining professionalism at all times Working closely with the doctor, clinical team, and other front office team members Following tasks through to completion and communicating when additional follow-up is needed Assisting with additional administrative responsibilities as needed What We're Looking For Our ideal candidate: Has exceptional attention to detail and accuracy Naturally double-checks their work Notices missing or inconsistent information and takes initiative to correct it Can follow detailed processes without skipping steps Is organized and able to keep track of multiple responsibilities Can multitask without sacrificing accuracy Has excellent verbal and written communication skills Provides friendly, compassionate, and professional customer service Is dependable and punctual Is comfortable discussing treatment costs and collecting payments Is comfortable using computers and learning new software Can remain calm and professional when working with anxious or frustrated patients Takes initiative and follows through on responsibilities Accepts feedback positively and uses it as an opportunity to learn and improve Works well as part of a team and is willing to help wherever needed Experience Dental or medical front office experience is preferred, but we are willing to train the right candidate. Previous experience with any of the following is a plus: Dental terminology Dental or medical insurance Insurance verification and claims Treatment plan presentation Patient scheduling Dental practice management or electronic medical record software Patient collections and financial arrangements Schedule This is a Monday through Friday position. Hours vary depending on the clinical schedule and may begin as early as 6:30 AM. Most days end by approximately 4:00 PM. Every other Monday is a late clinic day, with hours generally around 8:00 AM-6:00 PM. Candidates must have the flexibility to work within these hours. Compensation Starting at $17.00 per hour Higher starting compensation may be available based on relevant dental/medical experience, knowledge, and qualifications. Benefits Eligible employees have access to a comprehensive benefits package that includes: Medical insurance Dental insurance Vision insurance 401(k) Life insurance Supplemental insurance options Paid time off Paid holidays About Our Practice Saline Oral Facial & Dental Implant Surgery is a specialty oral surgery practice committed to providing high-quality care while creating a comfortable, professional, and positive experience for our patients. We value accuracy, accountability, professionalism, teamwork, communication, and continuous learning. We are looking for someone who wants to become a valued member of our team and takes pride in doing their job thoroughly and correctly. If you are someone who naturally notices the little things, double-checks your work, follows through on responsibilities, and takes pride in making sure things are done correctly the first time, we encourage you to apply. Please submit your resume through Indeed for consideration.

Pay:

From $20.00 per hour

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Health insurance Life insurance Paid sick time Paid time off Uniform allowance Vision insurance

Work Location:

In person