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Bilingual Dental Receptionist - Spanish Speaking O2 Dental Group |

Southern Pines, NC Schedule:

Monday-Thursday | 8:00 AM-4:00

PM Position:

Full-Time Dental Receptionist /

Front Desk Language:

Bilingual English/Spanish strongly preferred Join the O2 Dental Group Team! Are you energetic, outgoing, organized, and passionate about helping people? O2 Dental Group is looking for a Spanish-speaking Dental Receptionist to join our Southern Pines team! Our team takes great pride in creating a positive, welcoming experience for every patient who walks through our doors. We're looking for someone who can be the friendly face of our front office while keeping things organized, efficient, and running smoothly. If you have the right attitude, a strong work ethic, excellent customer-service skills, and enjoy being part of a fast-paced dental team, we'd love to hear from you! Why You'll Love Working With Us Monday-Thursday schedule | 8:00 AM-4:00 PM Great benefits and vacation package Supportive and passionate team Supportive leadership Positive, team-oriented culture Opportunities for professional growth and advancement Fast-paced environment where your contribution matters What You'll Do As a Dental Receptionist, you'll play an important role in creating an exceptional experience for our patients from the first phone call through check-out.

Your responsibilities will include:

Warmly greeting patients and providing an exceptional front-office experience Communicating effectively with both English- and Spanish-speaking patients Answering incoming calls, emails, and patient messages in a timely and professional manner Scheduling, confirming, and managing patient appointments Checking patients in and out Collecting patient balances, coinsurance, copays, and deposits Reviewing patient accounts and helping explain financial responsibilities Assisting patients with financial options when appropriate Maintaining accurate patient information and documentation Understanding dental insurance benefits, waiting periods, frequencies, and limitations Following up with patients regarding appointments, treatment needs, insurance information, prior approvals, and other necessary documentation Communicating closely with doctors, dental assistants, hygienists, and the business team Helping maintain a productive and organized patient schedule Ensuring the accuracy and confidentiality of patient records Providing WOW service to every patient, every time What We're Looking For Our ideal candidate is someone who loves working with people, communicates confidently, and knows how to stay positive and organized—even on a busy day. Qualifications Bilingual in English and Spanish strongly preferred Dental front-office/reception experience preferred At least 1 year of dental experience is preferred; however, we are willing to train the right bilingual candidate Experience with dental practice-management software is a plus Strong computer and typing skills Comfortable using programs such as Google Workspace, Google Sheets, or Microsoft Excel Understanding of dental insurance benefits, waiting periods, frequencies, and limitations Comfortable discussing patient accounts and financial responsibilities Strong basic math skills Excellent verbal and written communication skills Strong organizational and multitasking abilities Ability to problem-solve and take initiative Dependable, professional, and team-oriented Friendly and outgoing personality is a must! Comfortable working in a fast-paced dental environment Someone who loves setting goals—and crushing them! About O2 Dental Group O2 Dental Group is committed to providing exceptional dental care while delivering an outstanding patient experience. We believe great dentistry goes beyond clinical treatment. It starts with making patients feel welcomed, heard, respected, and cared for from the moment they contact our office. Our Southern Pines team is looking for someone who shares that commitment and is ready to grow with us. If you're bilingual in Spanish, love working with people, and are ready to bring great energy to an amazing dental team, we can't wait to meet you! Apply today and come grow with O2 Dental Group!

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Dental:

2 years (Preferred)

Language:

Spanish (Required)

Work Location:

In person