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ESSENTIAL FUNCTIONS

Greets customers in polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of person's arrival. Additionally, receives visitors and drug representatives and notifies appropriate person. Completes necessary paperwork, such as encounter forms. Uses computer system to generate information necessary for billing. Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary. Maintains clean, orderly waiting area and reading materials. Answers phone in pleasant manner and deals with customer needs expeditiously. Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing, scheduling laboratory or radiology work as directed. Counts cash drawer daily and goes to bank as necessary. Opens and closes office at appointed time. Collect, sort, distribute and prepare mail as assigned by office. Key charges and makes any edits as necessary as assigned by office. Checks and maintains office supply inventory as assigned by office. Preparation of prescriptions to pharmacies as assigned by office. Maintains HIPAA compliance at all times. Attends office staff meetings, records minutes and maintains in a file accessible to all staff. Such other and further responsibilities as may be deemed necessary. Requirements

EDUCATION

High school diploma or

GED. EXPERIENCE

Minimum of one-year experience in customer service setting, requires at least six months receptionist experience in health care setting to apply .

REQUIREMENTS

50 wpm typing skill preferred.

KNOWLEDGE AND SKILL REQUIREMENTS

: Knowledge of reception tasks, clinic policies/procedures, paperwork. Knowledge of how to use office equipment including phone, computer. Knowledge of customer service concepts and techniques. Skill in using office equipment satisfactorily and handling paperwork/filing adequately. Skill in customer service principles by creating a pleasant waiting room atmosphere. Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationships with patients, families, physicians, staff and other customers. Ability to organize and prioritize tasks effectively. Ability to read, understand and follow oral written instructions. Can file correctly by alphabetic or numeric systems.

ENVIRONMENTAL/WORKING CONDITIONS

Office setting, well ventilated and well lighted.

PHYSICAL/MENTAL DEMANDS

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Find & Apply For Medical Secretary Jobs in Taylorsville, North Carolina

Medical Receptionist

Rehab Technician