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Medical Secretary
Suffolk, VA

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Affordable Care

Dental Front Desk

Job Description

  • Join Affordable Dentures & Implants and Help Create Healthy, Confident Smiles!
  • Are you an experienced
  • Dental Front Office Professional
  • who enjoys helping patients and thrives in a fast-paced dental practice? Affordable Dentures & Implants is seeking a friendly, organized, and customer-focused
  • Dental Front Desk Coordinator
  • to be the first point of contact for our patients.
In this role, you'll play a vital part in creating an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. If you have a passion for patient care, excellent communication skills, and experience working in a dental office, we'd love to meet you! Why Join Us? + Competitive compensation + Career growth and advancement opportunities + Supportive, team-oriented work environment + Make a meaningful impact on patients' lives every day + Work alongside experienced dentists and dental professionals + Comprehensive new hire training and onboarding provided What You'll Do As our
  • Dental Front Desk Coordinator
  • , you will be responsible for delivering outstanding customer service while ensuring the daily operations of the front office run efficiently.
+ Welcome patients with professionalism and compassion while creating an exceptional first impression. + Check patients in and out while maintaining an efficient patient flow. + Schedule, confirm, and coordinate patient appointments. + Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies. + Verify and maintain accurate patient records using
  • Dentrix
  • . + Process payments, collect balances, and reconcile daily transactions. + Discuss financing options, including
  • CareCredit
  • , when appropriate.
+ Assist patients with insurance documentation and claim information. + Maintain accurate patient records and documentation. + Follow up with prospective patients and encourage scheduling. + Order and maintain office supplies and administrative materials. + Support office operations by preparing reports and administrative paperwork. + Maintain a clean, organized, and welcoming reception area. + Assist the clinical team with chairside support when needed. + Perform additional duties as assigned to support the success of the practice. Qualifications +
  • 2+ years of dental front office or dental receptionist experience required
  • + Previous experience scheduling patients in a dental practice + Experience using
  • Dentrix
  • preferred + CareCredit experience preferred + Knowledge of dental terminology, treatment planning, and patient scheduling + Experience managing the full dental insurance process, including insurance verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication + Excellent customer service and communication skills + Strong organizational and multitasking abilities + Ability to work efficiently in a fast-paced dental office + Positive attitude with a team-first mindset + Chairside assisting or oral surgery experience is a plus but not required
We're Looking For Someone Who Is:
+ Friendly, professional, and compassionate + Detail-oriented and highly organized + Comfortable managing multiple priorities + Passionate about delivering exceptional patient experiences + Dependable, motivated, and eager to grow within a successful dental practice
  • If you're ready to build a rewarding career while making a difference in patients' lives, apply today and become part of the Affordable Dentures & Implants team!
  • Keywords:
  • Dental Front Office, Dental Receptionist, Front Desk Coordinator, Patient Care Coordinator, Dental Office Administrator, Dental Scheduling, Dentrix, Dental Insurance, Patient Services, CareCredit, Dental Office, Treatment Coordinator, Dental Administrative Assistant.
  • Benefits
  • We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the
  • training
  • needed to provide you with the support you need to do your job well.
  • Additional benefits include
  • , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.
  • About Affordable Care
  • Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than
  • 360•dental practices across the United States.
Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services.
  • Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.
  • From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ).
  • Job Details
  • Pay Type
  • Hourly
  • Hiring Min Rate
  • 21 USD
  • Hiring Max Rate
  • 23 USD
  • Job Category
  • Practice Staff