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Healthcare
Medical Secretary
Oshkosh, WI
Find & Apply For Medical Secretary Jobs in Oshkosh, Wisconsin
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Medical Receptionist / Front Office Coordinator Looking to bring your medical administrative skills to a practice that treats you like family? Excel Physical Therapy is seeking a Medical Receptionist / Front Office Coordinator to help support our front desk operations, from warm patient check-ins to coordinating insurance verifications. We are looking for a dedicated professional interested in working 30-40 hours per week in our Oshkosh office. If you thrive in a smooth-running, friendly, fast-paced outpatient setting—with no nights or weekends—we'd love to meet you.
Job Responsibilities Patient Experience:
Maintain a warm, welcoming, and efficient front desk area, delivering an exceptional first impression to patients, referral partners, and vendors.
Scheduling & Phones:
Answer incoming calls, respond to inquiries about services, and accurately manage the physical therapists' schedules.
Insurance Coordination:
Verify insurance coverage, manage prior authorizations, and clearly communicate insurance benefits and out-of-pocket costs to patients.
Care Coordination:
Help support seamless communication between physical therapists, physician offices, and insurance providers.
Data & Records Management:
Maintain and update patient accounts and electronic medical records with a high degree of accuracy.
Practice Support:
Assist with internal marketing projects and perform general administrative tasks to keep the clinic running smoothly.
Qualifications & Skills Customer Service:
A heart for service with a proven commitment to delivering excellent customer care.
Communication:
Strong interpersonal skills, including active listening, and a professional, articulate manner on the phone and in person.
Organization:
Highly organized and efficient, with a demonstrated ability to accurately multitask and prioritize in a fast-paced environment.
Tech-Savvy:
Solid computer literacy, including strong keyboarding skills, high data-entry accuracy, and proficiency in MS Word and Excel.
Education:
Must have a high school diploma. Experience (Plus, but not required): Previous training/experience in a medical office setting or familiarity with medical terminology is helpful, but we are willing to train the right person who possesses the core organizational skills required.
