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Responsibilities include:

Checking in patients for therapy and psychiatry appointments Answering phones and emails (generally for rescheduling, document requests, etc.) Maintaining office organization and tidiness. Helping providers schedule, reschedule, and cancel appointments Other department duties; this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The employee may perform other related duties as assigned by their supervisor. Must have excellent phone presence, exceptional customer service skills and basic computer skills. Ability to understand the importance of HIPAA laws and abide by them.

Available Positions Greenville Campus:

Tuesday & Thursday from 4PM

8PM
C an pick up additional shifts outside of scheduled hours when desired, we reimburse for mileage when doing so

Required Skills/Abilities:

Excellent communication skills including active listening. Strong and clear writing/typing skills, including proper spelling and grammar Service-oriented and able to resolve patient grievances with empathy and understanding. Proficient computer skills with the ability to learn and navigate new software. Ability to work well with co-workers Ability to accept and apply feedback Ability to work independently Regular and predictable attendance: In person work required for regular face to face collaboration with co-workers and supervisor.

Education and Experience:

High school diploma or equivalent. Minimum 2 years of customer service experience required, medical setting preferred

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 40 pounds at times

Core Values:

All individuals must reflect the company's core values Integrity

Acting with honesty and maintaining strong ethical principles in all business dealings. Innovation
Encouraging creativity, new ideas, and continuous improvement. Excellence
Striving for high standards in performance and quality in all areas of work. Collaboration
Promoting teamwork, open communication, and a shared vision for success. Accountability
Taking responsibility for actions, decisions, and delivering on commitments. Respect
Valuing diverse perspectives, treating everyone with dignity, and promoting an inclusive environment. Patient Focus
Prioritizing patient needs and exceeding their expectations Empowerment
take initiative and develop skills Adaptability
Embracing change and being flexible in response to evolving business conditions.
We're an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type:

Part-time Pay:

$18.00 per hour

Benefits:

401(k) matching Paid time off Application Question(s): Do you have any planned time off during the 90 day probationary period we should be aware of? Please confirm you are able to work the entirety of the shift you are applying for: Tuesday and Thursday from 4PM

PM Experience:

Administrative:

3 years (Required) Medical office: 1 year (Preferred)

Work Location:

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Find & Apply For Mental Health Assistant Jobs in Greenville, Michigan

Administrative Assistant at Mental Health Practice