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Patient Advocate / Navigator
San Diego, CA

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Now viewing: #141106 Clinical Patient Navigator - Neurology Spine
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UC San Diego

#141106 Clinical Patient Navigator - Neurology Spine

Job Description

UCSD Layoff from
Career Appointment :
Apply by 9/3/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants :
Eligible Reassignment clients should contact their Disability Counselor for assistance.
DESCRIPTION
Utilizes specialized knowledge and skills within major areas of focus, such as patient / family, nurses and nursing practice, and the organization / system. Provides specialized clinical education in regards to treatment and liaisons with the patient's clinical service providers to address specific concerns. Has in-depth specialty expertise and focus. Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
MINIMUM QUALIFICATIONS
Nine years of relevant nursing or clinical experience, education/training, OR a Bachelor's degree in nursing or related healthcare field plus five years of relevant nursing or clinical experience/training. RN license issued by the State of California. Advanced clinical knowledge in a variety of modalities, or significant expertise in a specialty area. Advanced ability to assess patient needs and make appropriate referrals for specialized support services and programs. Advanced skills in assessing patient's grievances and locating appropriate resources to get issues resolved. Advanced skills to intervene and assist with patient's questions or concerns about treatment plan. Advanced patient care skills, working with a high volume and high expectations customer base. Strong ability to support patients with a wide variety of clinical and non-clinical needs. Advanced skills and expertise working in a complex, multi-divisional environment, with proven ability to initiate projects and lead teams, prioritize tasks, and direct projects successfully from inception to completion on task and on schedule. Advanced communication skills to teach patients about complex, sensitive clinical issues. Demonstrated knowledge with Windows-based software including Microsoft word, Excel, Outlook. Strong Knowledge of clinical based computer systems and software.
PREFERRED QUALIFICATIONS BSN
Recent neurosurgery clinical experience. Specialized clinical knowledge and expertise in spine neurosurgery. Three (3) years of ambulatory spine experience, with experience occurring within the past twelve (12) months. Knowledge of spine program requirements and standards, including The Joint Commission (TJC) Spine Certification. Experience developing and maintaining patient education materials, such as pre-operative spine education booklets and related patient resources. Demonstrated understanding of spine and neurosurgical conditions, procedures, treatment pathways, and patient care coordination. Ability to apply clinical judgment and evidence-based practice in the care of spine and neurosurgery patient populations.
SPECIAL CONDITIONS
The position is 8hr/day Monday - Friday and is hybrid with 3-4 days minimum onsite Must be able to work various hours and locations based on business needs. Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act Annual Full Pay Range:
Unclassified - No data available (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent:
Unclassified - No data available Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).