Find Jobs
Find Jobs Near You – Available Work in Your Location
Find & Apply For Patient Advocate / Navigator Jobs in Duluth, Georgia
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Skip to job details
Now viewing: Front Desk Staff Member
GN
Georgia Neurodiagnostic and Treatment Center
Front Desk Staff Member
Entry-Level JobVerifiedNo experience needed
Job Description
Neurology Clinic Front Desk Staff Member Position Overview The Neurology Clinic Front Desk Staff Member serves as the primary in-person contact for patients and caregivers in a neurology clinic. This role is responsible for creating a calm, welcoming, and well-organized experience for patients—many of whom may be managing complex or chronic neurological conditions. This role helps create a smooth clinic flow by managing patient check-in and check-out, assisting with rooming, handling payments, and supporting daily clinic operations. This is a fully on-site position in a neurology clinic. Remote or hybrid work is not available. Key ResponsibilitiesPatient Flow & Front Desk Support Greet patients and caregivers and manage patient check-in Assist patients with required paperwork Fill in visit tickets and support visit documentation workflows Room patients as needed and communicate status to clinical staff Manage patient check-out and next-step instructions Scheduling & Systems Schedule follow-up visits and future appointments Support clinic scheduling needs throughout the day Administrative Support Collect co-pays and payments at time of visit Complete staff tasks, paperwork, and clinic administrative duties Assist with patient phone calls Assist with verifying insurance for patients Request, receive, fax, upload medical documentation Working Environment & Schedule On-site neurology clinic Patient-facing role Full-time schedule; hours based on clinic needs but typical hours are from 8:30 or 9:00am until 5:30pm or 6pm Majority of work days based in Duluth, GA. May require 1-2 days of work per month in Riverdale, GA office. What Makes You a Strong Fit for the Neurology Clinic Team Able to maintain compassion and professionalism in a fast-paced clinic environment Excellent team player and communicator who listens carefully, explains information clearly, and collaborates effectively with clinical and administrative team members Detail-oriented and reliable, with a strong sense of ownership over patient-facing and operational tasks Proficient with technology and excited to use electronic medical records and clinic systems to support efficient, accurate care Flexible and adaptable, willing to adjust workflows to improve clinic flow and patient experience Motivated to learn and grow within a specialty neurology practice and contribute to continuous improvement Required Qualifications High school diploma or equivalent required; some college preferred Prior customer service or healthcare front desk experience preferred Comfortable interacting with patients managing neurological conditions Strong organizational and communication skills Proficient PC skills; experience with electronic medical record systems preferred High level of professionalism, integrity, and reliability US work authorization Preferred Qualifications Experience in a neurology or specialty clinic Familiarity with Practice Fusion Multilingual abilities strongly valued, particularly