Find & Apply For Patient Advocate / Navigator Jobs in Columbia, Maryland

This position is in part a grant funded position and is contingent on renewed funding at the end of each award period.

JOB SUMMARY

This role will be responsible for providing outreach and linkage-to-care services to pregnant patients and newborns throughout the first year of life. The goal of this position is to help patients access prenatal care and remain engaged in healthcare throughout their pregnancy and postpartum. Additionally, this role will assist patients with insurance enrollment, provide case management and coordination with wrap around services. This position will be housed at Chase Brexton Glen Burnie, with the expectation of travel to community events, hospitals, and other Chase Brexton locations as needed. The expected outcome of this position is to promote appropriate use of a patient-centered medical home to promote optimal pregnancy outcomes and engage newborns in pediatric care.

Other responsibilities will include:

tracking patients throughout care continuum; linking new pregnant patients to Chase Brexton Health Care; and coordinating within Chase Brexton departments and externally with community partners.

MAJOR DUTIES AND RESPONSIBILITIES

CommunicationAct as a liaison between patients, providers, hospital care managers, external programs and resourcesCommunicate clearly, respectfully, and compassionately with patients and caregiversAccurately document medical data and patient communicationsCommunicate clearly with all members of the care team within the organization and to external partners in order to convey pertinent patient issues, appointment information, provider schedules, and other information Care Management and Coordination Assist patients with insurance enrollment using the Maryland Healthy Babies program Identify and track pregnant patients and newborns at Chase Brexton Health Care Glen Burnie and Columbia Centers and follow up on missed appointments Assess patients for barriers to care and coordinate linkage to internal and external resourcesRetrieve clinical documentation from multiple sources to ensure continuity of care for patientsPatient CareProvide education, support, and outreach to retain pregnant patients in prenatal care throughout pregnancy and postpartum; and engage newborns in pediatric care.

Engage with pregnant patients and newborns utilizing multiple modes of outreach including attendance at community events (possibly on weekends) with the Program ManagerAnalytical and Critical ThinkingProvide perinatal care coordination and assess barriers to care and link to services to address barriersLink pregnant patient with pediatric services at Chase Brexton Health Care prior to deliveryWorkplace Computers and EquipmentEnsure discrete data is captured in the electronic medical record for tracking and trending

SKILLS AND ABILITIES

Excellent customer service skillsExcellent interpersonal skillsDemonstrated strong verbal communication skillsKnowledge of HIPAA and OSHA regulationsFamiliarity with medical terminologyProficient in Microsoft Office Outlook, Word, and ExcelAbility to work with multiple healthcare computer applicationsAbility to learn quicklyAbility to adapt to changeAble to follow through with delegated tasksAble to work without close supervisionMotivational Interviewing training is a plusBilingual in English and Spanish

EDUCATION

Required:

Some college or equivalent work experience

Preferred:

Degree in health sciences or related field

EXPERIENCE

Required:

One year experience working in the medical fieldExperience working with a culturally and economically diverse population