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Salary Not Available RHTP Program Navigator

Mosaic Life Care

Occupation:

Total other occupations

Location:

Maryville, MO - 64468

Job Type:

Full Time (30 Hours or More), Day Shift

Posted:

09/11/2026

Positions available: 1

Source:

Mosaic Life Care

Web Site:

www.mymlc.com

Job #: 2343

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Work Onsite

Full Time Schedule

Full Time Shift

Day Shift

Job Description

Help for Job Description. Opens a new window. The RHTP Navigator will serve as a frontline, community-based member of a Local Community Hub within Missouri's Transformation of Rural Community Health Care (ToRCH Care) model. Local Community Hubs are county-level care coordination entities that bring together hospitals, Federally Qualified Health Centers (FQHCs), Rural Health Clinics (RHCs), behavioral health providers, pharmacies, Emergency Medical Services (EMS), local public health agencies, and community-based organizations to coordinate clinical, behavioral, and social care for rural residents. Reporting to the Hub Program Manager, the RHTP Navigator is responsible for ensuring residents successfully connect to and complete needed clinical, behavioral, and social services by conducting structured screening, initiating and managing referrals, and addressing barriers to care.

This role is designed around the specific functions Missouri's Hubs are expected to deliver: connecting local residents to health and social services, managing referral pathways, supporting provider care coordination, addressing non-clinical barriers, and contributing frontline insights that improve Hub operations over time. The Navigator works across healthcare and community settings to connect residents to appropriate clinical, behavioral, and social services and resolve barriers to access and follow-through. Using the Community Information Exchange (CIE) and other Hub systems, the Navigator documents screenings, tracks referrals, and verifies service completion, escalating issues that remain unresolved.

The Navigator will work across hospitals, FQHCs, RHCs, behavioral health providers, pharmacies, EMS/community paramedicine teams, local public health agencies, schools, and community-based organizations and will support care plan adherence, facilitate handoffs, and help residents navigate fragmented systems. The role also contributes frontline insights on recurring barriers and service gaps to inform Hub operations and local program improvements.

This is a non-clinical role. The Navigator does not diagnose, prescribe, or provide licensed clinical treatment. The Navigator builds relationships with residents, supports engagement and follow-through, and escalates urgent medical, behavioral health, or safety concerns according to established Hub protocols. > Additional Information

Help for Additional Information. Opens a new window. Skills and Abilities Essential Technical/Motor Skills

• Ability to manage multiple active cases and maintain organized follow-up across residents and partners
• Ability to accurately document and track activities using digital systems (e.g., CIE, EHR, or case management tools)
• Manages time and priorities effectively across a field-based caseload, maintaining consistent follow-up and coordination
• Works effectively across multiple organizations and disciplines to coordinate services and support continuity of care
• Takes ownership of tasks and ensures referrals and services are completed Interpersonal Skills
• Strong verbal and written communication skills and the ability to build trust with patients, families, providers, and community organizations
• Builds and maintains trust with residents to support ongoing engagement and follow-through on services
• Communicates clearly and effectively with residents, families, and professionals across settings
• Demonstrates persistence in engaging residents and navigating barriers, including repeated outreach when needed Essential Physical Requirements
• Essential Mental Abilities
• Practical problem-solver who can remove barriers to care using available community and provider resources
• Works independently in community-based, field settings, including travel between homes, clinics, and partner sites
• Follows standardized workflows and documentation requirements while adapting approach to individual and community needs Essential Sensory Requirements
• Exposure to Hazards
• Other Skills and Abilities
• >.

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