Find & Apply For Patient Advocate / Navigator Jobs in New Paltz, New York

Job description Harnos Optometry an established Optometry practice in New Paltz, looking for a full-time front desk person. We are seeking an individual who is experienced working in a medical practice, very personable and fast learner.

Job Type:

5 days per week.

Schedule:

36 hours per week Monday

• Thursday > 8:45AM
• 1:00PM > Closed for lunch 1:00
• 1:55 > 2:00PM
• 5:00PM. Friday 7:45AM
• 3:00

PM Pay:

$16.00

• $17.

50 Negotiable based on work experience

Benefits:

Paid Holidays off. Paid time off after 3 months. 401k and bonus opportunities. Employee and family discount.

Responsibilities Patient Interaction:

Schedule patient visits: Efficiently manage and coordinate patient appointments to ensure smooth office operations both by phone, text messaging and in person.

Greet patients:

Welcome patients warmly, assist with check-in procedures, and ensure all necessary paperwork is completed accurately.

Answer patient questions:

Provide clear and helpful responses to patient inquiries regarding appointments, treatments, and office policies.

Provide contact lens training:

Instruct patients on the proper insertion, removal, and care of contact lenses, ensuring they feel comfortable and confident.

Communication:

Answer phones: Handle incoming and outgoing calls professionally, addressing patient inquiries and directing calls to the appropriate staff members.

Coordinate patient requests:

Communicate patient needs and requests to providers, ensuring timely and accurate responses.

Insurance and Billing:

Verify insurance eligibility: Confirm patient insurance coverage and benefits prior to appointments, ensuring accurate billing and minimizing claim denials.

Insurance verification:

Conduct thorough insurance verifications to confirm patient coverage and benefits and communicate any issues to patients and providers.

Handle patient fees:

Manage patient billing, including processing payments, answering billing questions, and addressing any discrepancies.

Office Operations:

Facilitate patient flow: Ensure efficient patient flow within the office by coordinating with providers and staff to minimize wait times and optimize appointment schedules.

Utilize computer systems:

Use office software and electronic health records (EHR) systems for scheduling, patient management, and documentation.

Adapt to changing tasks:

Be flexible and adaptable to changing job responsibilities and office needs, demonstrating a willingness to learn and take on new challenges.

Contact Lens Management:

Manage contact lens orders: Oversee the ordering and inventory of contact lenses for patients, including trial lenses and regular supplies, ensuring timely delivery and accurate records.

Maintain contact lens room:

Keep the contact lens room organized and clean, manage inventory, and ensure all supplies are readily available.

Optometric Testing:

Perform optometric vision tests: Conduct optometric tests such as Optos, OCT, and Visual field tests, with training provided to ensure proficiency.

Job Type:

Full-time Pay:

$16.00

• $17.

50 per hour

Benefits:

401(k) Employee discount Paid time off

Experience:

Medical receptionist: 1 year (Required) Front desk: 1 year (Required) Ability to

Commute:

New Paltz, NY 12561 (Required)

Work Location:

In person