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Registrar / Patient Service Representative
Ewa Beach, HI

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Now viewing: Patient Registrar - ER (Call-In, Shift Varies)
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The Queen's Medical Center

Patient Registrar - ER (Call-In, Shift Varies)

Pay: Not specified
Posted: 1 week ago
Location: Ewa Beach, HI (Onsite)
Last Updated: 6 days ago
Hours: Full-Time
Expires: 9/29/2026

Job Description

RESPONSIBILITIES I. JOB SUMMARY
Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials. Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement. Provides general information and admission information to customers and healthcare providers as requested.
II. TYPICAL PHYSICAL DEMANDS
A.
ESSENTIAL FUNCTIONS
Finger dexterity. Seeing. Hearing. Speaking.
B. MANUAL MATERIAL HANDLING
Infrequent:
Lift floor to waist between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 21-35 lbs.
Occasional:
N/A Frequent:
N/A Constant:
N/A C. NON-MANUAL MATERIAL HANDLING
Infrequent:
Stoop/Bend. Twist. Squat. Gripping.
Occasional:
Stand. Walk. Kneel. Crawl.
Climb:
Stairs/Ladder.
Reach:
above head.
Frequent:
N/A Constant:
Sit.
III. TYPICAL WORKING CONDITIONS
Not substantially subjected to adverse environmental conditions. May be exposed to communicable diseases in patient care area. Subjected to noise, smells and/or vibration within the patient care areas
IV. MINIMUM QUALIFICATIONS
A.
EDUCATION
High School diploma or equivalent. Ability to perform 7,200 adjusted keystrokes per hour.
B. CERTIFICATION AND LICENSURE
No certification and/or licensure requirement.
C. EXPERIENCE
One (1) year customer service experience or clerical experience in a healthcare related setting. Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred. Experience with computer based healthcare applications, EPIC systems preferred. Knowledge of requirements for federal, state and private insurance payers preferred. Knowledge of medical terminology preferred. Equal Opportunity Employer / Disability / Vet Your Health.
Our Legacy Our Mission:
To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai'i.
Our Values:
Compassion guides our actions Aloha inspires us in all that we do Respect and understanding are essential for the dignity of all Excellence is our quest