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Healthcare
Registrar / Patient Service Representative
Brooklyn Heights, OH
Find & Apply For Registrar / Patient Service Representative Jobs in Brooklyn Heights, Ohio
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August 10, 2026
Full-Time
On-site
Locations
Showing 1 location
850 Resource Dr
Suite 8
Brooklyn Heights, OH 44131, USA
Job Details
Description
About Us:
Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day. We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients. If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical and apply today!
Why You Should Apply:
We offer health, dental, and vision benefits plus HSA incentives
401 (k) match with personal finance seminars and one-on-one assistance
Tuition Reimbursement
Training and Orientation at our Headquarters in Indianapolis
Mentorship Onboarding Program
Employee Recognition Program
Leadership Development Program
Health and well-being initiatives through our Employee Assistance Program
For prompt communication, we encourage applicants to opt into texting during the application process.
Position Overview and Key Responsibilities:
The Patient Care Representative position will report to the Sales Manager. This position is responsible for coordinating and processing information and documentation needed to obtain DME for patients. Support to Sales Reps, up to two (2) at a time Acts as a liaison between the company, the patient, referral sources, and insurance companies
Patient communication- introducing patient to the company and the process for obtaining equipment
Collecting any insurance information needed from the patient
Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required
Prepare and send all documentation required to the physician
Receive proper documentation from prescribing physician and send in for approval Keep Sales Rep up to date with the statue of each patient's order and any other necessary information Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery
Requirements:
Bachelor's degree Intermediate computer skills Exceptional interpersonal skills with ability to develop relationships Ability to maintain confidentiality
Excellent verbal and written communication skills Ability to work independently, be detail oriented, and organized Minimum 2 - years of administrative support experience We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.
Qualifications
Behaviors
Required
Enthusiastic:
Shows intense and eager enjoyment and interest
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Team Player:
Works well as a member of a group
Motivations
Required
Growth Opportunities:
Inspired to perform well by the chance to take on more responsibility
Self-Starter:
Inspired to perform without outside help
Peer Recognition:
Inspired to perform well by the praise of coworkers
Education
Required
Bachelors or better in Other.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.