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Hospitality
Barista
Salem, MA

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Lulu's Bakery and Pantry

Team Leader (barista/kitchen)

Job Description

Team Leader (barista/kitchen) Lulu's Bakery and Pantry Salem, MA Job Details Part-time | Full-time $22 - $30 an hour 1 day ago Qualifications Customer communication Café experience Barista experience Coffee shop experience Guest services Time management Full Job Description Job Summary We are seeking an energetic and motivated Team Leader to oversee daily operations in our café and food service areas, including the barista station and kitchen. In this dynamic role, you will lead a team of passionate food and beverage professionals, ensuring exceptional customer service, efficient food preparation, and smooth store operations. Your leadership will inspire team members to deliver high-quality coffee, food, and retail experiences while maintaining a welcoming environment for all guests. This position offers an exciting opportunity to develop leadership skills within a vibrant food industry setting. Responsibilities Lead and motivate a team of baristas and kitchen staff to deliver outstanding customer service and food quality. Oversee daily café operations, including food preparation, serving, cashiering, and maintaining cleanliness standards. Manage Square POS system to process transactions accurately and efficiently. Ensure adherence to food safety regulations, proper food handling, and sanitation procedures. Monitor inventory levels, assist with stock replenishment, and manage cash handling procedures with accuracy. Train new team members on POS system, customer service protocols, food safety standards, and operational procedures. Utilize time management skills to prioritize tasks, optimize workflow, and meet service goals during busy periods. Qualifications Proven experience as a barista or in food service with a strong understanding of café operations. Demonstrated leadership ability in a retail or food industry environment. Familiarity with Square POS system is highly preferred. Excellent customer service skills with a positive attitude and strong communication abilities. Knowledge of food safety practices, serving standards, and basic math for cash handling and retail math calculations. Ability to manage time effectively while multitasking in a fast-paced setting. Prior experience in food preparation, cashiering, or retail math is advantageous but not required. Join us to lead a passionate team dedicated to creating memorable café experiences!
Pay:
$22.00 - $30.00 per hour
Experience:
barista/food: 3 years (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to
Commute:
Salem, MA 01970 (Preferred)
Work Location:
In person