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Faculty Student Association of SUNY Fredonia

Barista Trainee (Non-Student)

Pay: Not specified

Posted: 8 weeks ago

Location: Fredonia, NY (Onsite)

Last Updated: 4 days ago

Hours: Full-Time

Expires: 10/9/2026

Job Description

DESCRIPTION

This position ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. Customers experience a friendly, upbeat and clean atmosphere.

ESSENTIAL FUNCTIONS

Welcome and communicate with every customer to provide excellent customer service. Discover customer needs and appropriately suggests product with every customer to enhance service. Assist customer in the selection and purchase of specialty coffee beverages and whole bean sales, other foods, beverages, and related products. Respond to customers' needs and says thank you to every customer. Present oneself professionally and demonstrate clear communication with all customer and partner interactions. Maintain customer service area and equipment, and café area, in a clean and appealing manner. Perform equipment maintenance in accordance with preventative maintenance checklist. Follow store policies and procedures for operational flow at each station. Perform cleaning tasks and cleaning standards and work as a store team player. Follow standards for merchandising, stocking, rotating and storing all products. Follow cash handling and register policies under the guidelines of the cashier training manual and established cash control procedures. Works as a cashier on a POS terminal or a computerized cash register. Enter data in POS terminal. Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards. Follow inventory stocking and recording guidelines. May unpack, price and shelve merchandise. May assist with merchandise displays. Keep inventory records and assist with other inventory activities. Must adhere to the required dress code. Direct lower grade and student employees as assigned. Perform any related job duties as required or assigned.

QUALIFICATIONS STANDARDS

: One-year minimum experience in a retail/food service establishment. Candidates must be able to read, write and speak English. Must be able to lift in excess of 60 lbs.

SPECIAL REQUIREMENT

: The candidate will be required to pass a basic math test and perform practical operation of the training register including balancing cash drawers and preparing deposits. Must pass Barista Certification (and will move up to Grade 4 barista).Refer to appendix H in

CSEA/FSA

Contract for further grade information.