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Hospitality
Bartender
Lakeland, FL

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Naples Hotel Group

Bartender

Entry-Level JobVerifiedNo experience needed

Job Description

Job Description Help for Job Description. Opens a new window.
Compensation:
$11.00 to $12.00 per hour plus tips The Bartender is responsible for preparing and serving beverages for guests and ensuring that all guests are served to company standards in the restaurant/dining areas. You will be focused on optimizing each guest's experience by living out our company purpose of "hospitality from our family to yours".
Job Responsibilities:
  • Warmly welcome guests and present menus in a professional manner.
  • Demonstrate thorough knowledge of menu offerings, including ingredients and preparation methods, and effectively communicate options to guests.
  • Inform guests of daily specials and any menu changes.
  • Accurately take food and beverage orders, noting any special requests or dietary needs.
  • Input orders into the POS system promptly and accurately.
  • Engage with guests to address questions, provide recommendations, and ensure a positive experience.
  • Serve food and beverages in accordance with brand standards and presentation guidelines.
  • Anticipate guest needs by monitoring dining activity (e.g., offering refills, clearing finished plates, presenting checks).
  • Process guest payments, issue receipts, and ensure correct billing procedures.
  • Maintain cleanliness and organization of tables, bar area, barback, and service stations.
  • Collaborate with kitchen and service teams to ensure timely delivery of orders and guest satisfaction.
  • Communicate effectively with team members and other hotel departments to support a smooth service flow.
  • Adhere to proper food rotation procedures to minimize waste and ensure product freshness.
  • Stock and replenish bar supplies, garnishes, and food items as needed.
  • Check guest identification to verify legal drinking age.
  • Prepare alcoholic beverages in accordance with established recipes and portion standards.
  • Monitor guest behavior and exercise sound judgment when determining whether to continue alcohol service.
  • Maintain accurate temperature and waste logs in accordance with safety and health guidelines.
  • Receive and inspect bar deliveries for accuracy and quality.
  • Fulfill internal beverage orders per restaurant or event specifications.
  • Reset bar and tables at guest departure and at end of shift.
  • Ensure all alcoholic beverage stations remain attended at all times.
  • Greet every guest with a friendly smile and positive attitude throughout the shift.
  • Follow hotel procedures for handling lost and found items.
  • Collaborate with other departments to address guest concerns or service needs.
  • Promote guest and team safety by adhering to established security protocols, including emergency response, key control, and confidentiality standards.
  • Follow all company policies and safety procedures; report accidents, injuries, or hazards to management, and complete required safety training and certifications.
  • Must maintain a professional appearance in accordance with company standards.
  • Additional responsibilities may be assigned as needed to meet evolving business demands.