Find & Apply For Concierge Jobs in Hermosa Beach, California

Front Desk Receptionist / Patient Concierge - Dermatology The Center for Laser and Skin Surgery Hermosa Beach, CA Job Details Full-time $24 - $28 an hour 12 hours ago Benefits Health insurance Paid time off Opportunities for advancement Qualifications Interpersonal skills HIPAA Attention to detail Clinical information systems Organizational skills Full Job Description The Center for Laser and Skin Surgery Luxury Dermatology Practice | Hermosa Beach About Us We are a high-end, concierge-driven dermatology and laser surgery practice that blends clinical excellence with a boutique, hospitality-forward environment. We are seeking an exceptional Front Desk Receptionist / Patient Concierge to be the first point of contact for our patients and help deliver a seamless, elevated patient experience. This role is ideal for someone polished, warm, detail-oriented, and highly professional, with experience in medical or luxury service environments. Position Front Desk Receptionist /

Patient Concierge Status:

Full-Time Compensation:

Highly competitive, based on experience

Start Date:

January 2026 Responsibilities Greet and check in patients with professionalism, warmth, and discretion Manage scheduling, confirmations, and follow-up communication Answer phones, emails, and text messages promptly and courteously Process all patient check-ins and checkouts Collect copays and cosmetic consultation fees with clarity and confidence Maintain complete knowledge of and comply with all policies/ procedures/standards Discuss fees, policies, and procedures clearly and confidently with patients Maintain accurate patient records and protect confidentiality (HIPAA) Coordinate with clinical staff to ensure smooth patient flow Provide administrative support as needed Support the practice's social media presence by assisting with posting, messaging, and patient inquiries in alignment with brand standards and privacy guidelines Qualifications Prior experience as a receptionist, personal assistant, or front desk coordinator (medical, dermatology, cosmetic, or hospitality preferred) Proven customer service experience with excellent phone etiquette Strong organization, motivation, and interpersonal skills Exceptional verbal and written communication skills Professional appearance and demeanor Relates to all types of people and genuinely cares about people Comfortable working in a fast-paced, patient-focused environment EMR or medical scheduling experience preferred Commitment to delivering a 5-star, luxury-level patient experience Thrives in a polished, high-expectation clinical setting Why Join Us Work in a refined, physician-led, high-integrity practice Be a part of a close-knit, high-performing team Supportive, respectful environment Beautiful, modern office steps from the beach Gain exposure to advanced dermatology and cosmetic procedures Competitive compensation based on experience Opportunity to grow with a boutique practice focused on excellence To apply: Please submit your resume and a brief introduction.

Pay:

$24.00 - $28.00 per hour

Benefits:

Health insurance Opportunities for advancement Paid time off

Work Location:

In person