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TH-Sales Office Concierge Toscana Country Club

• 3.

7 Indian Wells, CA Job Details Part-time $20 an hour 4 hours ago Qualifications Microsoft Excel Email customer support Microsoft Outlook Computer literacy Basic math

Full Job Description Schedule:

9:00 a.m

• 5:00 p.

m.

at two work locations:

Andalusia:

Wednesday and Thursday Toscana:

Saturday and Sunday The company is seeking either: One person who can work all four days, or Two people to share the schedule—one person for Wednesday and Thursday, and another for Saturday and Sunday.

POSITION OVERVIEW

Responsible for greeting prospective home buyers, offering information, directing buyers to the models and introducing them to a sales executive and keeping office organized.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following: Greets guests and introduces them to a sales executive. When a sales executive is not available, the concierge is responsible for answering questions and assisting the guest, short of quoting prices. Provides courteous and professional service to homeowners and display a positive and professional manner as a representative of the company at all times Records a "traffic" count determining what prompted guests to come to the community. Monitors MLS for new listings, closings and other changes and reports to sales team. Keeps inventory of printed collateral, prints new price sheets and other pieces as needed, builds folders to provide guests as needed. Provides administrative support to sales executives as needed. Answers phone and maintains a courteous and professional phone manner with prospective buyers, vendors, and other company personnel. Restocks refreshment counter for guests. Maintains the general cleanliness of the reception area. Leadership

• Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers. Customer Service
• Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner. Teamwork
• Develop and promote teamwork and cooperation among co-workers. Safety
• Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.

Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Microsoft Outlook, Word and Excel Basic internet skills Required Technical / Other Skills and Abilities Ability to read and interpret documents. Ability to email and speak effectively to customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables.

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.