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Hospitality
Concierge
Waikoloa Village, HI
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Patient Concierge & Insurance Specialist Manta Dental — In-Office Position
Entry-Level JobVerifiedNo experience needed
Pay: $23.18–$27.91/hr
Posted: 2 weeks ago
Location: Waikoloa Village, HI (Onsite)
Last Updated: 3 days ago
Hours: Full-Time
Expires: 10/15/2026
Job Description
Welcome to Manta Dental, where our patients are truly at the heart of everything we do. We are seeking an exceptional Patient Concierge & Insurance Specialist who genuinely cares for people to serve as the warm, professional face of our practice. As a member of the Manta Dental Team, you will work directly alongside Dr. Troy DeDecker, delivering a healing experience for our patients while managing our front office administrative operations and insurance workflows. If you are a dedicated, hard-working professional who brings an authentic, friendly attitude to your team, our patients, and our community, we would love to welcome you. Key Responsibilities Executive Support & Patient Care Work directly alongside Dr. Troy DeDecker as an in-office assistant, supporting daily operations and executive tasks. Serve as the primary ambassador for the practice, greeting patients warmly and providing a smooth, supportive check-in process. Answer incoming calls professionally, answering inquiries and offering comprehensive information regarding our dental services. Collaborate with clinical staff to optimize daily patient flow and support general practice operations. Maintain a clean, organized, and inviting front desk environment. Scheduling, Records & Financial Operations Expertly manage clinical scheduling using dental software systems to maximize daily efficiency. Maintain complete, accurate, and up-to-date patient records. Oversee dental billing workflows, including detailed insurance verification, claim tracking, and patient payment processing.