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Hospital Concierge Randstad

• 3.7 Kansas City, MO Job Details Full-time $19.99
• $20.

00 an hour 23 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Customer communication

Full Job Description Salary:

$19.99

• 20.

00 per hour + none

Reference:

AB_5083443 Do you have a passion for making a difference in the hospitality industry? Are you able to work 1st shift between the hours of 10am-10pm throughout the week? Completely comfortable with $20/hr on a WEEKLY basis? This could be the perfect opportunity for you!

Position Overview:

We are seeking a dedicated and compassionate Hospital Concierge to join our team and provide exceptional non-medical hospitality services within our hospital. The Hospital Concierge plays a crucial role in enhancing the patient experience by responding to non-medical requests, maintaining tidiness and cleanliness, and providing comfort to patients. This position is ideal for individuals who are attentive, empathetic, and thrive in a customer service-oriented environment.

Core Accountabilities/Responsibilities:

• Nursing/Patient Support:

• Respond to non-medical requests from patients, nursing staff, and unit secretaries promptly and courteously.
• Assist patients with basic needs such as retrieving non-medical items or providing information about hospital amenities.

Hospitality Services:

• Maintain a welcoming and caring atmosphere by offering comforting words, a friendly presence, and attentive service.
• Keep patient rooms and hallways tidy and free of clutter to ensure a clean and pleasant environment.
• Ensure that common areas on the designated floor are organized and inviting.

• Communication:

• Act as a liaison between patients and hospital staff to facilitate communication and ensure patients' non-medical needs are met.
• Relay patient feedback and concerns to the appropriate departments for resolution.

• Compassionate Care:

• Provide emotional support to patients and their families, offering a compassionate and empathetic presence during their hospital stay.

Shift Schedule:

• Shift schedules vary and may include weekends.
• Full-time is five 8-hour shifts per week.
• Note that employees will be required to be on their feet for the majority of their shift.

salary:

$19.99

• $20 per hour shift: First work hours: 10 AM
• 10 PM education:

High School Responsibilities Patient & Staff Support:

Fulfill non-medical requests from patients, nurses, and unit secretaries, and answer questions about hospital amenities.

Hospitality & Environment:

Keep patient rooms, hallways, and common areas clean, tidy, and welcoming.

Communication & Care:

Serving as a friendly liaison between patients and medical staff, gathering feedback, and offering empathetic emotional support to patients and families.

Schedule & Physical Demands:

Full-time role (five 8-hour shifts between 10:00 AM

• 10:00 PM, including weekends) requiring extended standing and walking.

The essential functions of this role include: standing for 8 hours at one time working weekends Skills Customer Service (1 year of experience is required) Qualifications Years of experience: 1 year Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact . Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.