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Hospitality
Concierge
Middleburg Heights, OH

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Abm.Com

Patient Companion

Entry-Level JobVerifiedNo experience needed

Job Description

We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits |
Front Line Team Members Location:
Southwest General Hospital -
Middleburg Heights, OH Hourly Rate:
$15.00 - $16.25 an hour (Paid Weekly) The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.
Military Occupational Specialty Code:
42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1
Basic Qualifications:
  • Must be 18 years of age or older
  • No experience required and on-the-job training provided
  • No high school diploma, GED or college degree required
Preferred Qualifications:
  • One (1) year of prior customer service or similar experience preferred
  • Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
  • Offer hospitality services to guests and creates a positive first impression
  • Anticipate and responds to guest's needs in a friendly and positive helpful manner
  • Communicate clearly and professionally
  • Enact facility emergency procedures when necessary
  • Remain calm, professional, and polite when working with disgruntled guests
  • Maintain knowledge of relevant products, policies and procedures
  • Direct customer to appropriate department based on their needs
  • Work as a team player and actively contribute to the efforts of all other departments
  • Attend all required meetings and training sessions
  • Provides optimal levels of customer service wherever possible