Find & Apply For Concierge Jobs in Swiftwater, Pennsylvania

Job Summary:

We are seeking an outgoing, friendly and professional Concierge to join our team. As a Concierge, you will be the first point of contact for guests and will provide exceptional customer service to ensure a positive experience during their stay. Your role will involve assisting guests with various inquiries, making reservations, upselling excursions and providing recommendations for local attractions and dining options.

Duties:

• Greet guests upon arrival and provide a warm welcome
• Provide information about hotel amenities, services, and local attractions
• Make reservations for dining, transportation, and entertainment
• Handle guest inquiries and resolve any issues or complaints promptly
• Maintain a neat and organized front desk area
• Coordinate with other hotel departments to ensure guest satisfaction
• Maintain knowledge of current events and activities in the local area
• Perform other duties as assigned

Qualifications:

• Previous experience in a customer service role, preferably in the hospitality industry
• Excellent phone etiquette and communication skills
• Bilingual proficiency is a plus
• Strong customer service skills with the ability to handle difficult situations professionally
• Exceptional time management and organizational skills
• Knowledge of local attractions, restaurants, and transportation options
• Ability to work well in a team environment
• Proficiency in using computer systems for reservations and guest management If you have a passion for providing exceptional customer service and enjoy assisting guests with their needs, we would love to hear from you.

Join our team as a Concierge and help create memorable experiences for our guests. Please note that all positions at our company are paid positions.

Job Type:

Full-time Pay:

$18.00

• $20.

00 per hour

Benefits:

401(k) matching Employee discount Health insurance Paid sick time Paid time off Ability to

Commute:

Swiftwater, PA 18370 (Preferred) Ability to

Relocate:

Swiftwater, PA 18370: Relocate before starting work (Required)

Work Location:

In person