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Hospitality
Concierge
College Grove, TN
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College Grove, TN_ Description The Grove, located just outside Nashville and minutes from historic Franklin, is a 1,100-acre gated community offering a distinctive private club lifestyle dedicated to providing exceptional member services and the most comprehensive amenity and recreational offerings in the region. We are currently seeking an accomplished, self-motivated, and detail-oriented professional to join the team. This position will be responsible for driving the beverage cart and preparing and serving snacks and beverages (both alcoholic and non-alcoholic) to members and their guests while on the golf course. We are looking for part-time or full-time candidates who can work consistently throughout the year (this is not a seasonal position) . Essential Functions Establishes and maintains professional relationships with members and coworkers. Always displays the highest standards of service, greeting and welcoming members in a polite, gracious, and enthusiastic manner. Demonstrates professional conduct and proper etiquette. Drives and operates the beverage cart around the golf course, offering a selection of cold and hot beverages, snacks, and other items to members and guests. Prepares alcoholic and non-alcoholic beverages. Greets members and guests with a friendly and positive attitude, taking and fulfilling orders promptly, accurately, and courteously. Accurately charges member accounts for items served. Checks on the members to ensure satisfaction, comfort, and verify accuracy of services provided; adjusts and corrects as needed while communicating unresolved service flaws to his/her supervisor. Ensures the beverage cart is clean and stocked with an appropriate variety of beverages, snacks, and supplies; monitors inventory levels and replenishes as needed to ensure availability throughout the day. Complies with all food and beverage regulations. Adheres to golf course rules and etiquette while driving the beverage cart on the course, ensuring that golfers' play is not disrupted. Maintains compliance with applicable health, safety, food handling, and hygiene codes and standards. Performs other related duties as assigned. Skills and Experience High school diploma or GED Must have a minimum of two (2) years' experience in a customer service-related field, preferably within the hospitality or club industry Positive attitude and excellent communication skills Proven ability to plan, organize, and execute requests Outstanding verbal and written communication skills Ability to work in a self-motivated environment with little supervision Ability to manage the administration of multiple tasks simultaneously Must obtain and maintain and ABC Card Standing, sitting, or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required The Grove is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you would like to learn more about our company, please visit our website at https://groveliving.com/
Pay:
$9.00 per hour
Benefits:
401(k) Dental insurance Health insurance Referral program Vision insurance