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Resident Advocate Family Services of Southeast Texas - 5.0 Beaumont, TX Job Details Part-time | Full-time From $14 an hour 5 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Crisis intervention Computer operation CPR Certification Resident's rights Customer service Intake First aid Housekeeping assistance High school diploma or GED First Aid Certification Organizational skills Cleaning Clean workspace maintenance Quality data entry Time management Customer data entry

Full Job Description Duties & Responsibilities:

Resident Advocates are responsible for providing crisis intervention, monitoring the shelter, assisting clients with daily needs, maintaining documentation, and ensuring a safe, clean, and supportive environment for residents.

Key Responsibilities:

Answer hotline calls and respond to online chat (HUB). Complete client intakes, room assignments, and exits. Distribute client medications and maintain accurate documentation. Monitor campus security cameras, gate access, and client sign-in/out. Conduct hourly rounds and room checks, ensuring safety and cleanliness. Document client interactions and incidents in the database. Clean and prepare vacated rooms for new residents. Issue hygiene and cleaning supplies as needed. Maintain cleanliness of office and common areas during shift. Attend required training sessions, staff meetings, and supervision.

Qualifications:

High school diploma or GED required. Prior experience in social services, residential care, or customer service preferred. Ability to work in a fast-paced, crisis-oriented environment with empathy and professionalism. Basic computer and data entry skills required. Must pass background check and drug screening.

Physical Requirements:

Must be able to lift up to 25 pounds . Must be able to sit, stand, and walk for extended periods. Must be able to perform cleaning and light physical tasks as part of shift duties. Full time

Schedule:

Shifts vary (24/7 coverage, including evenings, weekends, and holidays) This position is located in Beaumont, Texas 77701

Job Type:

Based on availability

Pay:

$14.00 Per Hour '

Work Location:

One location

Work Remotely No Pay:

From $14.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person