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Hospitality
Concierge
Round Rock, TX
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Are you a hospitality professional who thrives on creating outstanding customer experiences? Do you enjoy building connections, leading teams, and bringing energy to a vibrant community environment? If so, we want to meet you! We're looking for a Guest Services Manager to join our team at Mariella of Teravista! In this role, you'll help lead the community's hospitality experience while building relationships with residents, families, and the surrounding community.
What You'll Do:
Deliver exceptional hospitality services to residents, families, and caregivers. Create exciting and engaging community outreach programs for residents and prospective customers. Build strategic partnerships with local businesses and vendors. Collaborate with other Leisure Care communities to bring innovative services and value-added programs to life. Be a welcoming presence—ensuring residents and guests feel at home. Oversee Concierge, Housekeeping, and Life Enrichment departments.
What You'll Bring:
Top-notch communication skills—because making connections matters! A customer-first attitude with a passion for providing exceptional service. 2 years' experience in hospitality and/or senior services. Previous management experience—lead, inspire, and make a difference! Apply today! We are an equal opportunity employer and prohibits discrimination or harassment in all employment practices based on race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, veteran status, genetic characteristics, marital status, familial status, or any other protected status. Reasonable accommodations are provided as required by law.
