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Hospitality
Concierge
Alexandria, VA
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Concierge - Part Time GSS Alexandria, VA Job Details Part-time | Full-time $16 an hour 9 hours ago Benefits Paid time off Qualifications Customer communication Confidential information handling Writing skills In-person customer service High school diploma or GED Public safety procedures Patrolling Security system monitoring (security system operation) Physical safety enforcement Full Job Description A successful Concierge company is seeking professional, talented, Concierge Professionals to work in a residential building complex in Alexandria, VA as Part-Time Concierge Agent.
Shift Available:
Friday & Saturday; 11pm-7am (overnight)
Duties & Responsibilities:
Responsible for the overall safety and security of the facility, guests, visitors, employees, and assets Verify visitors; checks identifications; log them in upon arrival Patrols property on a regular basis to ensure safe and secure conditions to include monitoring surveillance equipment and physically walking the property Identifies any hazards or risks by inspecting the facility, equipment, and all access points Monitors the activities of guests, visitors, and employees to identify any unsafe or criminal activity Investigates complaints, thefts, accidents, or incidents Understands all safety measures and knows when to sound alarms, obtain assistance and alert law enforcement Communicates in a professional and respectful manner with the goal of resolving issues, escalates when necessary Restrains trespassers and/or guests, visitors, and employees IF the situation warrants Responsible to call and/or report to emergencies services when needed (call 911). Performs other duties as assigned by management
Minimum Requirements:
Must have a High School Diploma and/or GED Must be 18 years of age Must have excellent customer service skills Prior experience in a similar role highly preferred Must maintain a professional appearance Must be organized and able to multi-task Able to communicate professionally, discreetly, and effectively (both verbally and in writing) Able to understand and execute safety, security and emergency policies and procedures Able to understand and operate safety and communication equipment Maintains confidentiality Able to stand, walk, bend, squat, kneel, climb (stairs and ladders), and reach on a regular basis Able to lift, push, pull approximately 75-100 lbs Able to move immobilized adult if necessary