Find & Apply For Concierge Jobs in Yorktown, Virginia

Job Summary RejuviClear Spa & Wellness is seeking a friendly, polished, and dependable Part-Time Guest Experience Coordinator to join our team. This is more than a front-desk position. You will help create a welcoming, elevated experience for every guest from the moment they walk through the door until they leave. The ideal candidate is personable, organized, proactive, comfortable with sales, and able to keep things running smoothly in a busy med spa and wellness environment. What You'll Do Warmly greet and check in clients and create a welcoming spa experience Answer phones, texts, and general client inquiries Schedule, confirm, and manage appointments Assist with client checkout and payment processing Encourage rebooking, memberships, packages, and appropriate service add-ons Educate clients on current promotions and spa offerings Support providers by helping keep schedules organized and productive Follow up with clients as directed Maintain a clean, organized, and professional reception area Restock the refreshment bar and guest areas Assist with light laundry, room turnover, and general spa upkeep as needed Help request and encourage client reviews and referrals Assist with special events, promotions, and occasional content days Communicate professionally with providers and other team members Help identify opportunities to improve the overall guest experience Who We're Looking For You may be a great fit if you are: Warm, upbeat, professional, and genuinely enjoy working with people Reliable and punctual Organized with strong attention to detail Comfortable answering phones and communicating with clients Confident recommending services, packages, and memberships Able to multitask without losing attention to the guest in front of you Proactive—you notice what needs to be done and take initiative Comfortable working in a team-oriented environment Professional in appearance and communication Interested in aesthetics, skincare, beauty, wellness, or hospitality Preferred Experience Previous experience in customer service, hospitality, spa/med spa, salon, retail, medical office, or front-desk operations is preferred but not required for the right candidate. Schedule Part-time -- Availability may include weekdays and Saturdays based on spa needs. What We Value At RejuviClear, we want every client to feel seen, welcomed, and cared for. We are looking for someone who understands that the little details matter—from remembering a client's name to keeping the space beautiful to making sure they leave knowing exactly what comes next in their treatment plan. If you are dependable, personable, motivated, and enjoy helping people look good and feel even better, we'd love to hear from you. Please do not call the spa regarding your application. Candidates selected for an interview will be contacted directly.

Pay:

From $18.00 per hour Expected hours: No more than 24.0 per week

Benefits:

Employee discount Application Question(s): Are you comfortable recommending and discussing services, memberships, packages, promotions, and rebooking with clients? Are you available to work Saturdays as part of a part-time schedule? Which best describes your experience? Med spa or medical office front desk Spa or salon Hospitality/customer service Retail/sales Other customer-facing experience No previous customer-facing experience Scenario question: A client is checking out after a facial and says she loved her service but does not have another appointment scheduled. What would you say or do before she leaves?

Work Location:

In person