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Hospitality
Concierge
Oconomowoc, WI

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Ritual Hot Yoga Lake Country

Yoga Studio Concierge

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Job Description

Ritual Hot Yoga is looking for one full-time Yoga Studio Concierge. Ritual Hot Yoga is a business like no other. It is changing the way yoga is practiced, the way yoga teachers are compensated and valued, and the way students interact with the yoga industry. Concierges at Ritual Hot Yoga are the face of the Revolution. They engage with students in a welcoming, transaction-free environment, where a luxurious seating area replaces the traditional front desk. Each shift, the Ritual Concierge introduces new clients to the practice and setting, assists with studio maintenance, addresses membership and billing concerns, attends to immediate student needs, and multi-tasks class logistics in a fast-paced, high energy evening filled with happy faces and a whole lotta sweat. Ideal candidates have a passion for yoga and a strong background in sales and merchandising. The concierge is responsible for front-of-house student satisfaction and success, and bonuses are offered based on specific satisfaction and key matrices. Ideal candidates possess a Bachelor's Degree or higher in related areas such as hospitality or business. The concierge position requires flexibility, strong decision-making skills, a positive team mentality, and the ability to deliver exceptional customer service. Applicants must be available to work weekday evening shifts, on a part-time or full-time basis. The Revolution has been waiting for you.