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Hospitality
Cook
Reno, NV

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ARV Investments LLC

Dairy Queen Cook

Job Description

Purpose of Job:
Execute all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence.
Essential Functions:
Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers. Prepare treat and food products following restaurant, health and safety standards and procedures quickly and accurately. Process customer transactions and maintain an accurate cash drawer throughout shift. Assemble and deliver order to customers quickly and efficiently. Keep entire work area clean and sanitary throughout shift. Prepare products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed. Operate and maintain food/drink/treat related equipment and registers properly and safely. Complete assigned prep work for stocking and set up of work area. Stock and execute proper rotation of products. Assist with end of day cleaning. Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Perform other duties and responsibilities as requested by management staff or shift leaders.
Accountability:
Operates work area in accordance with established standards, policies and procedures. Answer customer questions about product ingredients and preparation; suggest appropriate items to compliment customer orders. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicate all significant issues, both positive and negative, with management staff.
Qualification Standards:
Qualified candidates must have excellent customer service skills including strong verbal communication skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Must be able to work in and out of different temperature ranges. Interact with the public and co-workers constantly during shifts. Capability to stand for long periods of time and lift up to 40 lbs. Must be able to move and respond quickly to various requests and commands, read order monitors and communicate clearly and effectively with customers and co-workers. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.
Employee Benefits:
Paid training. Flexible schedule. Meals at 50% off. Great fun and team environment.
Job Type:
Full-time Pay:
$16.00 - $18.00 per hour
Benefits:
Employee discount Paid training Referral program
Experience:
Cooking:
1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements