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Front Desk Team Member at Chesapeake Health & Fitness Club!

WE ARE LOOKING FOR SOMEONE TO WORK PERMANENTLY FOR FRONT DESK!

THE

SHIFT ARE

•

TUESDAY & THURSDAY FROM 1PM - 9PM

•Job Description for

Front Desk :

Ensures full customer satisfaction and maintains a friendly, helpful demeanor. Punctual Identifies and prioritizes problems and issues related to service area. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Ensures that appropriate changes were made to resolve customers' problems. Refers unresolved customer issues to management for further investigation. Processes applications, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken. Ensure all members are scanned into system. Sweep out front. Excellent sales ability. Able to sell Memberships Contracts and meet closing ratio requirements Enter Traffic into computer and follow up frequently Enter all contract information in system properly Ensure all class attendance is entered into Mindbody Assist with calling people about their account balance. Accepting payments on their accounts in the form of cash, checks or credit cards. Able to assist with Collections efforts. Answer all phone calls in a friendly and polite manner always. Clean and wipe down all equipment, mirrors and floor. Laundry Inventory Control Open/ Close Register •The company reserves the right to add or change duties at any time.

Perks:

Flexible fun working environment FREE gym membership with over 40+ classes!

DISCOUNTED

Personal Training Prices Swag Discounts Family Pricing for gym

Job Type:

Part-time Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person