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Hospitality
Gaming Worker
Shelbyville, IN
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At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
The Slot Technician is responsible for the repair and maintenance of the electronic gaming machines and related gaming equipment.
HOW YOU WILL CREATE THE EXTRAORDINARY
Must be proficient in the repair, maintenance, and general operating condition of the slot machines. Must be productive with regards to the installation and removal of slot machines. Must be able to perform slot machine conversions, moves and/or changes with little or no direct supervision. Foster and maintain positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship. Maintain a high level of professional appearance, demeanor, ethics, and image of self. Responsible for the repair and maintenance of player tracking system. Must be able to troubleshoot and setup progressive signs. Maintain ongoing communication with employees to share information, listen to feedback, and role model Caesars standards. Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Slot operating systems. Working knowledge of gaming regulations.
WHAT YOU WILL NEED
Employees may be required to work varying schedules to reflect the business needs of the property. Required to fully comply with policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. Ability to work with confidential data required.
ADDITIONAL REQUIREMENTS
High School Diploma or GED; technical training certificate preferred; some experience working with electronics or mechanical responsibilities; or an equivalent combination of education and/or work experience. Excellent computer skills with knowledge of Word, Excel, and SDS preferred. Strong interactive skills and the ability to work independently required. Strong written and verbal communications. Excellent problem solving skills. Must be at least 21 years of age or older and be able to obtain an Indiana Gaming License. Horseshoe Indianapolis is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. This position has access to keys in order to meet the positions requirements.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
