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Gaming Worker
Arlington, VA

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Angel Of The Winds Casino Resort

Slot Ambassador

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Job Description

Apply with Indeed Back to all openings See all the jobs at Angel Of The Winds Casino Resort here: http://angelofthewinds.recruiterbox.com/jobs Slot Ambassador Arlington , Washington , United States | Slot | Full-time Apply with Linkedin Apply with
Indeed Apply Starting Wage:
$17.00/hr. Company Standards At Angel of the Winds, the World's Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all. Responsibilities Greets and interacts with guests in a friendly, professional, and attentive manner. Ensures a high level of guest satisfaction. Ensures that gaming procedures and regulations are properly implemented and adhered to. Authorizes and pays short/hand pays and jackpots in accordance with current gaming regulations. Cash handling on the gaming floor required/may be required to carry a bank. Promotes Experience Club membership to casino guests. Maintains working knowledge of slot machines in order to investigate player complaints and machine malfunctions. Answers all calls in assigned area, and corrects minor machine malfunctions, hand pays, bill validator jams, etc. Learns and knows the payoffs of those slot machines to ensure exceptional guest service. Correctly completes all required paperwork per company procedure. Maintains confidential daily record of tokes, as applicable. Learns and follows all department and casino policies, procedures, and regulations as required. Assists Slot Manager and Slot Shift Supervisor in daily activities within the Slot Department as well as interfacing with other Departments to facilitate good customer service. Ensures compliance with Tribal, State, Federal, and NIGC regulations. Attends all mandatory department casino and/or training meetings. Work nights, weekends and holidays as required. Performs other duties as assigned. Qualifications Exceptional guest service skills required with strong organizational skills. High volume cash handling. Minimum of 6 months prior experience working with the public and cash handling is required. Previous Slot experience and knowledge of Slot machine functions preferred. Basic knowledge of computers in a Windows environment is required. Proficiency with handheld devices such as Ipods, Ipads and computers. Ability to maintain effective working relationships with department head and employees. Ability to speak effectively with guests and staff. Ability to read, write and comprehend simple instructions, short correspondence and memos. Basic math skills which include the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Certificates, Licenses, Regulations Must be able to obtain and maintain a Class A/3 gaming license from the Stillaguamish Tribal Gaming Agency and Washington State. Physical Demands and Work Environment Constantly requires the ability to receive detailed information through oral and written communication. Requires the ability to stand, walk, bend, crouch and reach often for the duration of the shift. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. This is a 24 hour, 7 days a week work operation. Apply Apply with Linkedin Apply with Indeed Apply for this opening at ?apply=true Back to all openings See all the jobs at Angel Of The Winds Casino Resort here: http://angelofthewinds.recruiterbox.com/jobs Fetching your Linkedin profile ... Application Form Apply with Linkedin Apply with Indeed First Name
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  • Resume When can you start?
  • Are you an enrolled member of a Federally Recognized Tribe? If so, which one?
  • Are you a current Team Member?
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  • Yes No What days & hours are you available?
  • What type of work are you applying for?
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  • Full Time Part Time What is your requested rate of pay?
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  • Days Swing Graveyard Any Have you ever been employed here before?
  • Yes No Do you have the legal right to be employed in the United States?
  • Are you at least 18 years old?
  • Do you have any relatives associated with or employed by Angel of the Winds Casino Resort? If so, name and relationship.
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