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Hospitality
Host / Hostess
Saraland, AL
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As a host, you will be responsible for providing a warm guest experience and to ensure cleanliness, proper stock and efficiency during food and beverage times.
Job Duties:
Providing and inviting and hospitable atmosphere for guests. Ensure all areas of the public space is clean. Ensure proper stock of food items. Train New and existing Hosts. Inspect food and beverage regularly to ensure safety and optimal taste. Complete minimal maintenance and report larger issues to the maintenance department. Ensure applicable brand standards are adhered to within the scope of food and beverage and common areas. Prep food and beverage for guest following instructions provided by manufacturer. Assist Assistant General Manager, Staff, and General Manager with routine and project oriented tasks. Lead department constant improvement in cleanliness, attitude, and efficiency. Share Ideas with Management. Relay any customer issues, complaints, and special requests in a professional manner and assist when necessary. Provide assistance in other areas of the hotel at the direction of the General Manager. Complete assigned deep cleaning tasks as directed by General Manager. Responsible for cleanliness and condition of all public areas including, but not limited to, Lobby, Meeting Rooms, and business center. Assist in Meeting room with Food and beverage as directed.
Qualifications:
High school diploma or equivalent required. Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment. Previous experience in working with the public or food service experience preferred, but not required. Requires ability to walk and stand during entire working period; requires ability to lift 15•25 pounds intermittently during the work shift.